- Coordinate the consolidation of the Crisis Bureau (CB) and Bureau for Policy and Programme Support (BPPS) rosters, resulting in the creation and rollout of the GPN/ExpRes Deployment Mechanism;
- Oversee the continued development and enhancement of CB’s deployment infrastructure, including SURGE and ExpRes rosters;
- Manage the CB’s Deployments Team;
- Create and maintain partnerships with UN and non-UN partners for the strengthening of UNDP’s deployment mechanisms.
- Lay the foundations for the integration of BPPS and Crisis Bureau (HQ and RH) rosters, including a review and design of business processes, consultation process with Regional Bureaus, GPN technical teams and Regional Hubs and creation of the required procurement framework;
- As part of the Digital Lighthouse Project, oversee the design and procurement of an online platform to host the CB and BPPS rosters, including development of a skills taxonomy, market research, design specification, testing and customization;
- Oversee the roll out of the consolidated roster, including preparation of a communications strategy on the GPN/ExpRes Deployment Mechanism; management of world wide calls for expertise and online talent search; development of a cost recovery model and troubleshooting issues as the system goes live;
- Advise on the potential integration of rosters outside of the CB and BPPS.
- Work with roster managers across the GPN to ensure the new platform meets specific needs;
- Oversee outreach activities to raise Regional Bureau and Country Office awareness about the GPN/ExpRes Deployment Mechanisms and its services.
- Work with GPN technical teams to ensure quality and relevance of the capacity available in the rosters and deployed, including gap analyses, development of new profiles and TORs and identification of partnerships;
- Collaborate with BMS to further fast track and streamline deployments through adjustments to existing recruitment and procurement policies;
- Coordinate with ExO and Regional Bureaus to strengthen UNDP’s SURGE release mechanism and reflect in relevant policies;
- Work with relevant units to ensure that CB’s deployment mechanism is in line with the UN system’s procedures and policies on Duty of Care, Sexual Exploitation and Abuse and Sexual Harassment;
- Supervise global calls for SURGE Advisors including the review of applications, liaison with relevant technical bureaus and, where relevant sign off from the respective regional bureaus;
- Supervise the implementation of CB’s outreach strategy to ensure that new expertise and partnerships are identified and sourced on a regular and systematic basis;
- Ensure that After Action Review recommendations relating to SURGE deployments are implemented;
- Work with Programme Specialist (Tools and Capacities) to design and manage Crisis Bureau training for crisis response, SURGE Planning and SURGE implementation;
- Promote the use of CB’s rosters to country offices through the development of guidance, information products and outreach activities.
- Lead the establishment of a work plans for the Deployments Team and manage the workflow of all staff to ensure most effective use of time and resources in order to achieve objectives;
- Supervise staff and consultants in the Deployments Team, ensuring that performance management practices contribute to continuous improvement in team cohesion and individual development;
- Ensure that deployment business processes and guidelines are continuously enhanced and adhered including deployment requests, TOR development, expert identification, contracting, briefing, deployment and evaluation;
- Ensure UNDP Business Units can access advice and information on the effective use of GPN’s deployment mechanisms including issues pertaining to modality, selection, contracting, logistics, security clearance, medical clearance, fees and other operational matters;
- Supervise the Deployments Team’s implementation of SURGE Plans, ensuring they facilitate rapid deployment, monitor the SURGE budget and arrange reimbursement of releasing Country Offices.
- Maintain close relations with UNDP’s Standby Partners, ensuring regular communication about upcoming or ongoing deployments and resolving any challenges that arise;
- Undertake annual discussions with UNDP’s Standby Partners, identifying and agreeing on areas for collaboration and priority deployment profiles.
- o Ensure UNDP Country Offices are aware of the Standby Partnership, including opportunities but also requirements for requesting and receiving deployees;
- Ensure UNDP’s active participation in the Standby Partnership Network, including participation in annual meetings;
- Identify and liaise with key institutions, think tanks, educational institutions and NGO partners with specific regional experience for potential cooperation, including Long Term Agreements, deployment of experts and/or Standby Partnerships;
- Stay abreast of developments in deployments and roster management by maintaining close partnerships with SBPs and UN Deployment Coordinators, to learn from and share best practice and innovative approaches;
- Maintain strong relationships at the technical level within the UN System and collaborates closely with other UN agencies to facilitate SURGE deployments and find opportunities to offer UNDP’s roster services.
- Ability to make new and useful ideas work.
- Ability to persuade others to follow.
- Ability to improve performance and satisfaction.
- Ability to listen, adapt, persuade and transform.
- Ability to get things done while exercising good judgement.
- Emergency Response and Coordination - Ability to provide operational support for organizational response to emergency situations. This includes consultant, roster management, deployment, fast track, operational aspects of crisis response.
- Ability to develop and execute architectures, policies, practices and procedures in order to manage the deployment information/dataset of Crisis Bureau.
- Ability to capture, develop, share and effectively use information and knowledge.
- Ability to identify and execute opportunities to improve operational efficiency.
- Ability to scan and synthesize diverse sets of information to arrive at strategic priorities and positioning recommendations.
- Ability to build partnerships inside and outside of the organization to leverage higher quality of deployments.
- Sets performance standards, monitors progress and intervenes at an early stage to ensure results are in accordance with agreed-upon quality and timeframes and reports on it.
- Advanced university degree (Master’s or equivalent) in Economics, International Development, Business Administration and other relevant fields
- A minimum of 7 years of relevant post Masters Work experience, in roster management, operations and crisis response;
- Proven ability to manage rosters and deployment of expertise, in particular for crisis contexts;
- Demonstrated management skills; experience managing complex projects and developing new systems is an asset;
- Proven ability to conceptualize, innovate, plan, and execute ideas, as well as transfer knowledge and skills; including the ability to propose and develop policies and procedures that ensure continued growth and strengthening of the GPN’s deployment mechanisms;
- Excellent coordination, negotiating and communication skills and ability to mobilize support from a wide range of partners;
- Good knowledge of crisis, humanitarian response, emergency preparedness and early recovery processes and tools, good understanding of UNDP role in crisis settings;
- Computer proficient and well versed in the use of the HR databases Internet, Excel and Word
- Fluent and proficient in English, with knowledge of one other UN working languages (s) would be an added advantage
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Contract Duration: 1 Year with possibility for extension