- The value of Digital Financial Services (DFS) becomes more obvious, especially to poor and vulnerable populations, when it is closely linked to their ability to respond to the specific constraints and needs they face to participate in agriculture and access education, health, energy and other basic services key to overcoming poverty.
- New innovative services should be developed to address these unmet needs. Innovation will come from traditional providers but mainly from a range of new players (entrepreneurs, start-ups in various sectors, and platforms like Facebook, Grab, WeChat, etc.).
- Leads development and implementation of the results measurement framework (RMF) of the new digital strategy in Asia, in the context of CGAP measuring market development and DCED Standard for private sector development (PSD);
- Oversees the team of Data, Results and Learning officers, to ensure effective tracking, measurement and analysis of results at global, regional and country levels that enable country and regional offices to provide meaningful feedback to partners, stakeholders and funders with a key focus on measuring its objectives to reach out to women, youth, migrants and SMEs.
- Programme Management Support: Support in the management of ongoing programme implementation and development, research and inception of digital finance initiatives to ensure consistent momentum of results.
- Substantive inputs to stakeholder engagement and policy advocacy: Strengthen communication and partnerships-building with key internal and external stakeholders on the latest issues emerging on digital finance so that UNCDF positions itself as an important technical ‘go-to organization.’
- Set up a comprehensive RM framework (including systems, tools, reports and indicators) utilizing the 2017 CGAP standards for measuring market development, as well as the DCED standards for measuring achievements in PSD. Ensuring the inclusion of indicators related to the different customer segments and sectors, gender issues and gender and age disaggregated data;
- Lead the overall monitoring and evaluation of the regions digital finance activities and support Regional and Country programmes to establish M&E systems (including Theories of Change (TOCs) and indicators) which feed into UNCDF’s digital finance agenda.
- Oversee the team with Data, Results and Learnings officers at regional and countries levels
- Disseminate the M&E standards, design and criteria to UNCDF programmes and partners by providing guidance, trainings and M&E system development support at the regional and country level in order to improve overall programme effectiveness and enhance accuracy of reporting;
- Ensures that the RM framework includes tracking information linked to the global, regional and country learning agendas;
- Market the M&E system to relevant sector stakeholders to promote UNCDF’s M&E approach and support fundraising efforts.
- Manage internal and external evaluation teams and liaise with the Evaluation Unit in NY and ensuring knowledge building and sharing of best practices and lessons learned.
- Provide advice and guidance to country and regional teams, in the development of systems and documentation mechanisms for mid-term and end-line evaluations.
- Participate in new project/programme development for digital finance initiatives and ensure each initiative integrates a market systems approach.
- Ensure collective sharing and learning on M&E systems within FIPA and overall UNCDF.
- Undertake short term mission/field assignments if required in strengthening, operationalizing and successful implementation of UNCDF related initiatives globally.
- Establishes mechanisms to assure all mandatory decentralized M&E requirements are met at the country and regional levels (i.e. reporting requirements to the Mix Market, follow up of indicators related to the different customer segments and sectors, gender issues and gender and age disaggregated data) and the intended results are produced, in close collaboration with country and regional focal points.
- Ensures timely submission of good quality M&E report, including any other reports requiring M&E inputs;
- Provides support to the country and regional teams and other stakeholders on ways and means to improve M&E related components and activities;
- Assesses indicators and systems to measure development results and impact of UNCDF activities and processes to produce evidence-based reports
- Works with country and regional teams to refine its learning agenda and proposed set of activities at the global and country level;
- Carries out or oversee research and studies, independently or in collaboration with UNCDF staff/consultants, on various issues and undertakings relating to digital economies in the region;
- Support the development of a “digital finance index”, a “digital economies index”, and a “digital divide index” to measure market development at the country level and support the production of an annual Digital Inclusion Report.
- Works closely with the Communication & Knowledge Manager to ensure the regular communication of results to stakeholders;
- Contributes, as appropriate, to global knowledge sharing efforts to share information on UNCDF’s partner experience in building digital economies;
- Works with global data gathering organizations (e.g. the Mix Market, GSMA, CGAP, Intermedia) and others to ensure that UNCDF is contributing to the development of global information services related to the development of digital economies.
- Ensure progress reports, briefings and other publications relating to the implementation of UNCDF’s digital strategy in the region, are conceptualized and consolidated for Senior Management;
- Work with the Better than Cash Alliance (BTCA) Communication Specialist and the Digital Finance Task Force to facilitate linkages to their learning agenda;
- Provide technical and strategic advice to programme implementation as required, by the Regional Hub Manager and country technical specialists in the region
- Liaise closely with relevant units in the UNCDF Regional Office and HQ for advice and support on programme management (M&E and reporting) to ensure compliance with UNCDF programme procedures.
- Provide oversite backstopping and support to the implementation of Annual Work Plans (AWPs) based on lessons learned;
- Monitoring, evaluating and analyzing trends relevant to digital finance and financial inclusion and larger regional efforts to support UNCDF financial integration efforts in the region;
- Support to the Regional Digital Hub Manager in managing key donor relationships in the Asia region, ensuring alignment of digital priorities.
- Act as the lead for key programme donors and corporate reporting, ensuring the timely delivery of annual reports.
- Provide management support to key UNCDF programme team members to ensure that work plans, budgets and activities are aligned, and results based and achievable;
Outcome: FIPA management is well supported to demonstrate results at the regional and country level to increase UNCDF visibility with key technical and financial partners.
- Act as a representative of UNCDF in regional events, seminars and conferences, disseminating substantive research findings, lessons learned and achievements.
- Undertake stakeholder engagement with government institutions and regional bodies to position UNCDF advocacy messaging on the regional policy agenda.
- Identify opportunities for the development of strategic alliances and related fundraising to further the objectives of UNCDF’s programmes in the region;
- Identify research institutes or experts with strong research capacity to document processes and knowledge generated from UNCDF’s programmes in the region;
- Write case studies and research papers on digital and digital financial market tends, lessons learned and key sector findings as to inform and influence the sector at large;
Outcome: UNCDF is positioned as the go-to organization in digital finance and country and regional teams have the constituencies, funds and policy evidence to influence the market and operate effectively.
Results of the work will have a significant impact on:
- Digital innovations, digital finance and financial inclusion in the Asia-Pacific region;
- High quality programming, project performance and development results;
- UNCDF’s ability to document its contribution to changes in outcomes in the countries where UNCDF is providing support;
- Overall programme efficiency, programme management and implementation of programme strategies, particularly relating to monitoring and evaluation, enabling country and regional offices to make more informed decisions to allocate resources;
- UNCDF ability to “prove the case” that digital solutions can work in challenging environments and determine if and how a mix of financial, technical and policy support across the ecosystem can accelerate the development of digital economies;
- UNCDF’s ability to position itself as a leader on digital finance, digital inclusion and digital economies in LDCs and will therefore strengthen UNCDF’s brand and that of its funders.
- Innovation: Ability to make new and useful ideas work;
- Leadership: Ability to persuade others to follow;
- People Management: Ability to improve performance and satisfaction;
- Communication: Ability to listen, adapt, persuade and transform;
- Delivery: Ability to get things done while exercising good judgement.
Technical/ Functional Competencies:
Subject Matter Expertise:
- Possesses expert knowledge of advanced concepts in to digital & financial inclusion, a broad knowledge of related disciplines, as well as an in-depth knowledge of relevant organizational policies and procedures.
- Ability to capture, develop, share and effectively use information and knowledge.
- Ability to plan, organize, and control resources, procedures and protocols to achieve specific goals.
- Ability to engage and foster strategic partnerships with other parties, Inter-Agency Coordination and forge productive working relationships.
Results Based Programming:
- Assesses project performance to identify success factors and incorporates best practices into project work.
- Master’s Degree in economics, development studies, finance, business, public administration or related field.
- A minimum of 5 years relevant professional level work experience in development programming, of which at least 3 years of experience related to financial inclusion and monitoring and evaluation.
- Experience in designing and implementing financial inclusion Monitoring and Results Management systems using a market systems approach is preferred.
- Experience in DCED and CGAP approaches to market system development is preferred.
- Experience monitoring market development programmes with digital financial services focus, conducting basic financial analysis, establishing and monitoring performance based indicators, and investigating impact preferred.
- Experience working for governments, donors or other development agencies with similar assignments is preferred.
- Work experience of and/or in Least Developed Countries LDCs is preferred.
- Strong awareness of key and emerging issues related to finance and/or digital finance;
- Working experience and knowledge of socio-economic issues which excludes various vulnerable groups, in particular women and youth, from participating in digital economies and the strategies employed to address these;
- Experience in developing research/project proposals and/or delivering research/project reports, with an ability to distill key elements/findings into concise, coherent language;
- Comfortable in presenting information in charts or other graphic forms and in making executive-level presentations;
- Experience in building different kinds of networks through excellent inter-personal and communication skills;
- Good knowledge of programme and project management skills and procedures; Highly proficient in using ICT tools, including MS Office Suite; demonstrated capacity in using web-based management tools and systems;
- Familiarity with UNCDF/UNDP rules and procedures is an advantage
- Fluency in English language, with outstanding written and oral communication skills.
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Contract Duration: 1 Year with possibility for extension