Programme Manager (Migrant Protection and Assistance)

  • Added Date: Monday, 11 November 2019
  • Deadline Date: Wednesday, 13 November 2019

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Position Title : Programme Manager (Migrant Protection and Assistance)

Duty Station : Ankara, Turkey

Classification : Professional Staff, Grade P3

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 13 November 2019

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading

UN agency in the field of migration, works closely with governmental, intergovernmental and

non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates

  2. Candidates from the following non-represented member states: Antigua and Barbuda; Cabo Verde; Comoros; Cook Islands; Cuba; Djibouti; El Salvador; Fiji; Gabon; Grenada; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Libya; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Papua New Guinea; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


Under the overall supervision of Chief of Mission and direct supervision of the Program Coordinator (Migration Management) the successful candidate will be accountable and responsible for developing, coordinating, implementing and monitoring IOM Turkey’s Migrant Assistance portfolio. S/he will be responsible to advise and support the Program Coordinator with developing a strategy for the migrant protection assistance portfolio and to liaise with stakeholders such as donors, partners and relevant government authorities.

Migrant Assistance programme activities include policy and technical guidance to government authorities, capacity building and training (all relevant actors), research, direct assistance to vulnerable migrants, including victims of trafficking and unaccompanied and separated migrant children (USMC) and Assisted Voluntary Return and Reintegration (AVRR).

Core Functions / Responsibilities:

  1. Set the overall direction of IOM's Migrant Protection Assistance programme in Turkey to promote its effectiveness, coherence and integrity, as well as to build linkages with other programme areas in the Mission. Update and further develop as required the Migrant Protection and Assistance (MPA) Turkey strategy aligned to the global MPA strategy.

  2. Provide technical support and guidance to relevant governmental authorities to institute effective mechanisms to assist vulnerable migrants as part of their migration management policy.

  3. Conceptualize and develop projects related to Migrant Protection Assistance in PRIMA FOR ALL in coordination with the project development unit.

  4. Establish, maintain and expand strong partnerships and liaise with implementing partners, the donor community, government entities, local authorities, UN agencies, private sector and other stakeholders; promoting dialogue, information sharing and cooperation among government and non-government actors.

  5. Supervise timely implementation of the Migrant Protection Assistance projects as per the work plans, ensuring technical soundness, donor requirements and guidelines, relevant IOM procedures in finance, procurement and Human Resources (HR) as well as clear communication and co-ordination with the project counterparts and implementing partners.

  6. Supervise and coordinate staff for screening of and assistance to the beneficiaries and maintenance of updated records of cases and files, while ensuring the confidentiality of the data.

  7. Provide timely supervision, technical guidance and assistance to the staff and consultants to ensure highest level performance. Monitor the timeliness and quality of deliverables produced by consultants and ensure final evaluation of the consultancy.

  8. Ensure timely development and submission of internal and external reports in PRIMA FOR ALL, including the donor reports and their supplementary documents, in close coordination with the project development and reporting unit as well as with the monitoring and evaluation unit.

  9. Respond to any internal and external information requests from IOM, the donor community and the Government of Turkey in a timely manner.

  10. Oversee communication related to Migrant Protection Assistance programming in co-ordination with Public Information Unit (PIU). Ensure visibility of the donor and IOM in communication materials developed for projects, paying attention to accuracy, clarity and effectiveness of the materials to the targeted audience while adhering to the IOM Data Protection Policy.

  11. Draft and coordinate cooperation agreements, Memoranda of Understanding (MoUs) with Government entities, donors, UN partner agencies, Non-Governmental Organisations (NGOs), and other stakeholders, in close coordination with Headquarters’ Office of Legal Affairs.

  12. Ensure mainstreaming of gender, protection and human rights-based approach and other pertinent cross cutting issues into programming.

  13. Monitor national, regional and international migration trends and specific information of the geographical area for the strategic planning of programming and development of new project opportunities in the Migrant Protection Assistance are in line with identified needs, donor and governmental priorities and IOM's mandate and strategy, in close coordination with the Project Development unit, the Program Coordinator (Migration Management) and the Senior Thematic Specialist at the Regional Office in Vienna.

  14. Participate in relevant conferences, workshops, steering committees, policy and technical working groups, as well as other forums to ensure proper coordination and presentation of activities.

  15. Perform such other duties as may be assigned.

Required Qualifications and Experience:


• Master’s degree in Political or Social Sciences, Business Administration, Migration Studies, International Relations, Law or a related field from an accredited academic institution with five years of relevant professional experience; or

• University degree in the above fields with seven years of relevant professional experience.


• Experience in the field of migration issues, including operational and field experience, IOM

project development, and management;

• Demonstrated high level of expertise in the thematic area relevant to project development;

• Experience in liaising with governmental authorities, other national/international institutions and


• Knowledge of monitoring and evaluation;

• Experience of regional issues is a distinct advantage.


IOM’s official languages are English, French and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.

1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database


Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

Teamwork: develops and promotes effective collaboration within and across units to achieve

shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

This vacancy is archived.

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