Program Manager - Biu, Nigeria

  • Added Date: Thursday, 24 January 2019
  • Deadline Date: Monday, 25 February 2019

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About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. As the crisis has persisted, Mercy Corps' strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth, empowerment, and local conflict management.

The MAIDA programme will directly support the recovery of at least 200,000 women, men, girls and boys who are returnees, IDPs and members of host communities affected by the Boko Haram insurgency in southern and central Borno State. The objective of MAIDA is to increase the social cohesion and resilience to economic, social and climate related shocks in Borno State. Four interrelated and mutually reinforcing intermediate outcomes will contribute to achieving this objective. First, MAIDA will restore and improve rural livelihoods in an ecologically sustainable manner by enabling households to take advantage of existing and new agricultural market opportunities. In parallel, adolescents and youth will be empowered as economic actors in their communities through access to employment, diversified livelihood opportunities, vocational training and business development initiatives.
These outcomes will be reinforced by improved access to social protection and community-based services for women, youth, adolescent breadwinners and other at-risk groups. Finally, overall social cohesion will be strengthened within and between conflict-affected communities and environmental resource management will be improved in areas of displacement and return. Sectors of intervention will include market-led and climate-smart livelihood and employment opportunities, vocational training for youth, social and economic protection and community reintegration and peacebuilding. Economic recovery activities will build resilience through Making Markets Work for the Poor (M4P) market systems-based models, reducing poverty by enhancing the ways that poor and vulnerable households interact with markets.

General Position Summary

The Program Manager is responsible for coordinating and implementing the delivery of the program, including daily management of program activities and program staff, and ensuring appropriate systems and support mechanisms are in place to track, analyze and report on results. The PM is a strong team leader, able to develop and mentor team members and is an effective communicator, able to work with internal and external stakeholders to achieve common objectives. S/he is responsible for managing relationships with local partners, beneficiaries and EU representatives, contributing to achievement of country goals through innovation and program development.

Essential Job Responsibilities

Strategy & Vision

  • Provide leadership and strategic vision in all aspects of the programme's development, implementation and management.
  • Manage the day-to-day activities of the programme in Borno State.
  • Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcome.
  • Set direction by prioritizing and organizing actions and resources to achieve objectives and impact.
  • Support evaluation assessments and analysis to identify areas for programme improvement.**Team Management**

  • Sustain a work environment of mutual respect where team members strive to achieve excellence.

  • Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.

  • With the Programme Director, supervise, hire and orient new team members as necessary.

  • Provide team members with information, tools and other resources to improve performance and reach objectives.

  • Implement performance planning and management systems.

  • Consolidate work plans for each target LGA into one programme-level work plan. Ensure timely delivery of activities.**Program Management**

  • Coordinate the implementation of programme activities in each of the seven target locations and 30 communities; ensure implementation of activities is on-time, on-scope and on-budget using effective management systems to reach desired impacts.

  • Create and maintain systems ensuring effective and transparent use of financial resources for timely reporting according to Mercy Corps and donor policies and procedures.

  • Identify and manage links with existing and planned donor interventions that promote resiliency in target communities in Borno State.

  • Identify Nigerian partners – NGOs as well as vocational training/skills centers – to participate in MAIDA activities.

  • In collaboration with the M&E team, ensure monitoring, evaluation and analysis are integrated into program design and implementation to promote adaptive management and a culture of constant programme improvement.

  • Support the design and implementation of relevant surveys, need assessments, data and information collection for on-going monitoring and learning.

  • Organize and conduct site-visits to the project sites and host visitors and donors, as needed.

Finance & Compliance Management

  • Ensure compliance with donor and Mercy Corps regulations related to emergency programming.

Influence & Representation

  • Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
  • Communicate effectively to ensure overall project targets and donor obligations are met.
  • Demonstrate flexibility, resilience and ability to maintain positive relationships and composure.
  • Maintain high ethical standards and treat people with respect and dignity.
  • Exhibit an awareness of his/her own strengths and development needs.

Security

  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility**Direct:** Programme Coordinators, Senior Programme Officers

Indirect: Programme Officers, Programme Assistants

Accountability**Reports Directly To:** Programme Director

Works Directly With: M&E, Operations, Finance

Knowledge and Experience

  • BA/BS or equivalent in management, social sciences, international development, agriculture or other relevant field; MA/S in preferred.
  • A minimum of 8 years of progressive work experience in international relief and development.
  • Expertise or experience in at least one of the following areas: agriculture, vocational training, cash transfer programming, conflict management, social protection and social cohesion.
  • Experience working in a volatile security environment, with unpredictable and frequent contextual changes.
  • Strong understanding of EU compliance and reporting issues.
  • Strong management skills. Ability to work effectively with an ethnically diverse team in a sensitive environment.
  • Strong interpersonal and communication skills; ability to develop strong, collaborative relationships. Established ability to manage and communicate effectively with team members of varied work styles.
  • Ability to effectively represent Mercy Corps to a broad range of stakeholders.
  • Experience working with host governments, national and international NGOs.
  • Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
  • Excellent oral and written English skills required.
  • Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.

Success Factors

The successful PM will combine exceptional management skills and experience in maintaining donor and partner relationships. S/he will have an outstanding ability to develop, implement and manage innovative programs within the current and future program structure of Mercy Corps in the region. S/he will also have proven experience with cross-cultural team and capacity building, individual staff development and strong mentoring skills. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Living Conditions / Environmental Conditions

The position is based in Biu, Borno State, Nigeria and will require travel within the state about 40% of the time. This location is unaccompanied. Housing will be in established guesthouses. Security in the field locations require additional vigilance and accessibility will be reassessed continuously. Access to good medial services in the field is limited. Phone communication, internet, electricity and water is available but might be erratic.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps' vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Knowledge and Experience

  • BA/BS or equivalent in management, social sciences, international development, agriculture or other relevant field; MA/S in preferred.
  • A minimum of 8 years of progressive work experience in international relief and development.
  • Expertise or experience in at least one of the following areas: agriculture, vocational training, cash transfer programming, conflict management, social protection and social cohesion.
  • Experience working in a volatile security environment, with unpredictable and frequent contextual changes.
  • Strong understanding of EU compliance and reporting issues.
  • Strong management skills. Ability to work effectively with an ethnically diverse team in a sensitive environment.
  • Strong interpersonal and communication skills; ability to develop strong, collaborative relationships. Established ability to manage and communicate effectively with team members of varied work styles.
  • Ability to effectively represent Mercy Corps to a broad range of stakeholders.
  • Experience working with host governments, national and international NGOs.
  • Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
  • Excellent oral and written English skills required.
  • Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.

Apply Here

PI107170391

This vacancy is archived.

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