Program Assistant

Program Assistant Job #: req35108 Organization: World Bank Sector: Energy Grade: GC Term Duration: 4 years 0 months Recruitment Type: Local Recruitment Location: Singapore,Singapore Required Language(s): English Preferred Language(s): Closing Date: 12/22/2025 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. For more information, please visit www.worldbank.org.
The East Asia and Pacific Region (EAP) EAP Energy Unit (IEAE1) 
The EAP region serves 22 client countries with a total population of about 2 billion. Clients range from large IBRD countries such as China, Indonesia, Vietnam and the Philippines; to smaller IDA countries (or IDA/IBRD blend countries) such as Cambodia, Laos, Mongolia, several Pacific Island states, Papua New Guinea and Timor-Leste. EAP has made spectacular progress towards achieving the WBG’s twin goals, eliminating extreme poverty and boosting shared prosperity – extreme poverty declined faster than any other region and the income of the bottom 40 percent increased substantially. Such a rapid transformation has made EAP one of the most dynamic regions in the world. However, it also faces significant challenges such as managing the largest shift in rural-to-urban population in human history, coping with rising inequality, addressing large infrastructure gaps, dealing with climate change, and building human capital. 
Energy & Extractive Global Practice Context: 
The EAP Energy Unit (IEAE1) supports clients in the region in addressing diverse energy sector challenges, including sector reform, utility efficiency and restructuring, renewable energy, energy efficiency, energy access, and regional integration. In particular, since the region represents a substantial portion of global greenhouse gas emissions and coal consumption, the engagement focuses on expanding access to clean and mordern enegy services, facilitating energy transition and cross-border power trade in the region while meeting rising energy demand to sustain economic development.
For more information: https://www.worldbank.org/en/topic/energy or  https://worldbankgroup.sharepoint.com/sites/wbenergy
The selected candidate will be an integral part of the East Asia and Pacific Energy team and is expected to take a proactive role in providing effective, high quality operational and administrative support. He/She will be based in Singapore, reporting to the Practice Manager, and is expected to work closely with other staff within the unit to make a significant contribution to the overall achievement of the unit's work program.
Job Duties and Responsibilities:
• Provide full administrative, high quality support to the Practice Manager and ensure the smooth operations of the office, setting and managing priorities and the workflow of the PM. • Effectively handle the PM’s calendar and ensure relevant documents are available for meetings. This includes, but is not limited to, scheduling appointments, independently resolving scheduling conflicts, screening and prioritizing incoming correspondence and monitoring activities to ensure   appropriate workflow, monitoring and following up on issues and priorities of concern to the PM and ensures that relevant staff members are informed using initiative and good judgment. • Assists the PM with mission planning, scheduling and booking, including mission meetings and liaising with the program assistants of Country Directors and other colleagues required for mission planning.• Prepare or edit standard sections of reports and data tables/sheets as delegated; exercise quality assurance function for project documents by ensuring adherence to departmental, and institutional guidelines.• Ensure program oversight, and quality enhancement of Administrative and Operational support services. • Navigate the operations workspace to ensure updated milestones, deliverables, and other project roadmap requirements; participate in developing project/product timelines in line with institutional guidelines on compressed timelines.• Ensure e-filing and proper classification of official documents and project-related data• Monitor consultant commitments throughout the year and help close commitments at the end of the financial year.• Monitor task budget/trust funds for specific projects on behalf of the team.• Provide quality procurement support to the Unit: assist Unit TTLs in hiring and managing contractural workforece and firm contracts using RFXNow, Admin Portal, SAP, and HR Guidelines• Organize unit-level logistical planning for various meetings, staff retreats, and workshops, including online and in-person events, panels, and conference calls; organize and coordinate project-related meetings for TTLs• Support, work collaboratively and liaise frequently with team members both at headquarters and in the field, as well as external counterparts. • Support HR recruitment processes by scheduling interviews and organizing necessary logistics.• Coordinate logistical arrangements for onboarding new staff, including submitting requests for office space, office IDs, IT resources, and other necessary arrangements.• Stays informed on technological developments as introduced by the World Bank Group• Perform other ad-hoc duties as assigned by the Managers

Selection Criteria

• At least a bachelor’s degree and 5 years of relevant work experience, or equivalent combination of education and experience.• Deep understanding and knowledge of World Bank processes and procedures.• Outstanding interpersonal and communication skills.• High degree of proactivity and flexibility, and a demonstrated capacity to handle a variety of multiple concurrent activities, to prioritize and balance competing demands under pressure, while maintaining attention to detail.• Ability to work independently, respond to, and deal effectively in diverse situations with good judgment, discretion, and diplomacy in handling confidential and sensitive matters.• Excellent organizational and administrative skills, assuming primary responsibility for organizing and coordinating the workflow of a busy office.• Excellent English communication skills, both written and spoken, including ability to draft a variety of correspondence and edit materials using proper grammar and punctuation.• Proven ability to work effectively in a team-oriented, fast-paced environment, and contribute towards common goals.• Demonstrated advanced knowledge and experience working with Microsoft office applications and AI tools (Excel, PowerPoint, Word, mai, etc.).
The candidate must have a legal right to work in Singapore such as Singapore citizens or permanent residents to be eligible to apply for this position. Preference for local talent but non-local and internal WBG applicants are allowed to apply without restriction.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.