Global Brigades is an international nonprofit organization that empowers rural communities to meet their health and economic goals through university volunteers and local teams. Our mission is to empower volunteers and under-resourced communities to resolve global health and economic disparities and inspire all involved to collaboratively work towards an equal world. Global Brigades has programmatic operations in Honduras, Panamá, Nicaragua, Greece and Ghana with volunteer engagement in USA, Canada, UK, and Europe.
Global Brigades is seeking an entrepreneurial and impact minded leader for the Management of Operations of Global Brigades Ghana (GBO). The organization staffs 15+ full-time Ghanean employees as well as 50+ temporary staff during volunteer seasons. Alongside the local staff, the organization also includes a team of international program associates that work alongside the national team. The Operations Manager will be responsible for logistical management of brigades, vendor relationships, and working alongside the Administration and Programs Officers to oversee all functions of the organization.
• Bachelor in Operations Management, Business Administration, Finance, Humanitarian Logistics or Supply Chain Management;
• Experience of at least three to five years with overseeing logistical aspects of organizations and with strong track record of managing teams;
• Three to five years’ experience of working with foreign volunteers and/or staff;
• Willing to travel throughout Ghana and internationally;
• Strong written and verbal communication skills in English;
• Action-oriented, entrepreneurial, adaptable, and innovative approach to organizational planning;
• Ability to work effectively in collaboration and inclusion of diverse groups of people - Positive attitude, mission-driven, and self-directed.
Responsibilities will include but not limited to the following: Organizational Development and General Compliance:
Overall Brigades Execution and supervision :
Work alongside the GBO Leadership Team and the International Logistics Officer to implement logistics policies, tools and procedures for successful Brigades execution;
Oversee the safety and security aspects of the Brigades;
Work with other members of GBO Ghana’s leadership team to plan and execute Business, WASH, Medical and other approved Brigades;
Supervise the procurement of all necessary services and supplies for the successful Brigades execution;
Work with the GBO Ghana Leadership Team to effectively manage vendor relationships, volunteer logistics, and supplies/medical inventories;
Supervise the recruitment and training of all necessary brigade staff.
Financial Management and Compliance :
Manage contracts at all levels (employees, providers, etc.);
Develop and maintain a positive working relationship with Programs Directors and Accountant as required to work through project development and management problem-solving;
Work closely with legal counsel and auditors;
Assist Executive Director in developing annual budget;
Assist Accountant in developing policies and procedures in full compliance with annual audit;
Assist in all GBO Ghana inventories;
Oversee cash flow and financial statements to ensure expenses are in compliance with approved budget and resolve any discrepancies;
Prepare and submit monthly funds request and expense reports to the Chief Operations Officer;
Ensure the timely submission of receipts, invoices, PVs and bank statements to Chief Compliance Officer by the Accountants;
Partnerships Building :
Work with other members of GBO Ghana’s leadership team to build and manage existing and new partnerships for programs execution;
Work with the Executive Director on communication channels with local authorities like the District Assembly, Ghana Health Services, Rural Enterprises Program and Ghana Water Company Limited;
Provide recommendations and resources for in-country assistance and partnerships building.
Office/Team Management :
Direct the administration of company-wide human resources policies, practices, records, and files in accordance with stated corporate objectives and legal requirements along with Executive Director;
Assist senior management in employee performance, evaluation, and compensation reviews;
Develop and manage policies regarding conflict of interest, behavior, and conduct for employees on the field;
Provide all needed support to in-country team (local and foreign), including ensuring all communication (phone, internet, etc), transportation, office (printing, desk space), housing and safety needs are met;
Resolve all GB office issues as related to above items;
Work with the GBO Ghana Leadership Team to manage all internal communications.
Grant writing and Local Fundraising Initiatives :
- Work with other members of GBO Ghana’s Leadership Team and partners to design new programs and proposals for funding for projects that improve access to social and economic opportunities in our partner communities.