Measurement, Evaluation, Accountability & Learning Coordinator

  • Added Date: Monday, 29 July 2019
  • Deadline Date: Saturday, 28 September 2019

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Job Description

The humanitarian situation in Libya has deteriorated since the 2014 civil war. According to the United Nations Humanitarian Response Plan for 2018, 1.1 million people are in need of protection and essential and lifesaving assistance, including health, water, sanitation and hygiene (WASH), food security, shelter and non-food items (NFI), and longer-term assistance like access to education, of which 1.05 million require urgent health assistance. In response, the IRC launched an emergency program in September 2016 in Libya that provided medical care, medicines, and medical supplies in hospitals and primary health care centers (PHCCs) in Misrata. Since then, the IRC’s health programming has expanded to a mobile health team model (MHT), made up of Libyan staff, to provide primary health care services in PHCCs in Tripoli, Misrata and Sirte, targeting migrants, refugees, asylum seekers and IDPs, as well as hosting population, in urban areas and in detention. The IRC has a fully integrated approach between Health and Protection with a focus on reproductive and sexual health, mental health and gender based violence with psychosocial activities and case management for women and children.

IRC Libya is currently undergoing an expansion, with increased Health-focused interventions in Tripolitania, Cyrenaica and Fezzan under which the IRC will provide primary health care services and GBV case management in static PHCCs and through mobile teams, working with Libyans and non-Libyans.

Job Overview/Summary

The Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator will provide the leadership necessary to ensure that the IRC Libya country program develops and meets its monitoring, evaluation, accountability and learning commitments, as set out IRC’s Strategy 2020 and partnerships with donors. Core to this will be providing strategic direction to, and harmonization of MEAL efforts between the two sectors oh health and protection. The MEAL Coordinator will solidify the country program MEAL Unit that contributes to evidence-based program design and continuous improvements of program quality based on data and learning. S/he will also develop and socialize robust MEAL protocols and tools to improve the quality of data collection and analyses. The MEAL Coordinator will report to the Deputy Director Programs.

Major Responsibilities

Program Management, Technical Quality, and Strategy

• Building on existing practices, establish a coherent Libya MEAL system (approaches, procedures, structures), encompassing both programs implemented by IRC.

• Develop systems and procedures that measure country program-wide performance and achievements towards outcomes (using the Outcomes & Evidence Framework core indicators and other methods as appropriate) and strategic and organizational commitments.

• Provide MEAL technical assistance to program teams and inputs into the design stages of program proposals, budgets, logframes, indicators, and measurement methodologies, plans and tools.

• Ensure the country program meets IRC’s global monitoring standards (“Monitoring for Action”) for improved monitoring practices, data quality and use of data within the organization. As part of this, champion an organizational culture shift from a focus on data being primarily for donor reporting or indicator calculation purposes to using data for programmatic course correction and other decisions.

• Ensure continued functioning of, and improvements to, the regional beneficiary feedback and response mechanism, and adherence to regional standards and expectations.

• Ensure continued generation of accurate information about beneficiary reach, as per country requirements.

• Lead on planning and managing internal or external program evaluations.

• Recruit, support and oversee the technical quality of work by MEAL unit team members supporting the unit’s and program teams’ implementation of MEAL systems

Program Development

Support program sector teams (currently, Integrated Protection and Health), and the Grants Unit in ensuring that MEAL elements support strong proposals for new funding and high-quality reporting on current programs.

Staff Performance Management, Learning & Development:

• Hire, supervise, and build the capacity of MEAL team members in relevant technical and management competencies.

• Lead collaborative partner relationships focused on mutual learning and capacity building as well as technical guidance in areas of IRC expertise.

• Develop and implement remote management capacity building approaches to build the strengths of the team in Libya.

• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.

• Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.

• Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.

• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.

• As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.

• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.

• Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.

• Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Coordination & Representation

• As needed and in coordination with other program sector leads and country program management, represents IRC in inter-agency forums and discussions.

• Participate in relevant working groups both within and outside of the UN cluster system.

Research, Learning and Analysis

• Lead assessments and research aimed at generating a strong evidence base for IRC programming, as well as to inform IRC advocacy.

• Support the greater sharing and use of research and learning within IRC’s program sectors, including by contributing to program development and design, to ensure interventions are responsive to needs and informed by a sound understanding of the humanitarian context in Syria.

Key Working Relationships:

Position Reports to: Deputy Director for Programs

Position directly supervises: M&E Senior Officer and Officer.

Internal: All staff and departments within the Country Program (primarily the DDP, Sector Coordinators and Grant teams), Regional M&E unit, HQ/Regional Technical Units (Technical Assistants and M&E specialists), HQ Research Evaluation & Learning Unit

External: Partner organizations, other humanitarian actors



BA/BS Degree in international development, social sciences, or a related field; MA/MS a plus.

Work Experience:

• At least 7 years of experience within the international development / humanitarian sector, several of which was at senior management level (some international experience preferred)

• Minimum of 5 years’ specific experience in monitoring and evaluation of multi-sectoral programming in emergency or post conflict settings.

• Experience with multi-sectoral and multi-donor funded programs

• Previous experience with remote management (preferred)

• Prior experience working in remote-management situations preferred, particularly in supporting partners.

Demonstrated Technical Skills:

• Excellent technical understanding of contemporary MEAL methods and practices, with hands-on experience in qualitative and quantitative data collection and analysis

• Strong program/technical and budget management skills, planning, reporting, monitoring and evaluation skills.

• Strong written and oral communication skills, effective in representation and liaison with external parties.

• INGO experience required; experience working with the interagency coordination mechanisms desirable.

• Comprehensive knowledge of humanitarian accountability principles and their translation into practice.

• Experience with multi-sectoral and multi-donor funded programs.

• Strong technical and operational knowledge of humanitarian programming in a remote context.

• Proven experience in designing and delivering capacity-building activities.

Demonstrated Managerial/Leadership Competencies:

• An appropriate balance of strategic thinking and doing skills

• Strong methodical planning and organizational skills

• Strong leadership, interpersonal and communications skills

• Strong analytical, presentation, and reporting skills

• Excellent relationship-building, interpersonal skills and the ability to effectively represent IRC at forums and with donors.

• Strong negotiation skills essential with experience in conflict resolution desirable.

• Superior oral and written communication skills, with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

• Experience of working successfully with local stakeholders such as local and international NGOs, government, etc. with sensitivity and diplomacy.

• Proven ability to design and lead training engagements with staff and partners to enhance skills and adapt to changing program demands.

• Mature and structured approach to team management and project delivery.

• Positive attitude to work, self-reflective, motivated, inspired, collegial.

• Proven ability to work well in and promote teamwork, thrive in a multi-cultural environment, be flexible and handle pressure with professional grace.

• Strong commitment to IRC’s mission, purpose and values


• Professional fluency in spoken and written English is required.

• Familiarity with Arabic is an advantage.

Computer/Other Tech Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.

• Experience with statistical and data management software.

Ability to Travel: 10 – 20% within the region and globally for workshops and conferences.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

This vacancy is archived.

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