INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY [Temporary]

  • Added Date: Sunday, 10 March 2019
  • Deadline Date: Sunday, 07 April 2019

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Org. Setting and Reporting

The internship is located in the in the Production and Support Service, Division of Conference Management, United Nations Offices at Geneva.

The internship is proposed to start as soon as possible for a period of 2 months and may be extended, up to a maximum period of 6 months.

The internship is UNPAID and fulltime.

Interns work five days per week under the supervision of the Chief of the Information Technology Section in the Production and Support Service.

Responsibilities

Within delegated authority, the Intern will assist in the following duties:
- Assists in the receipt and processing of user requests.
- Provides basic technical support on relevant hardware and software systems applications in assigned area.
- Assists in the installation of application systems software and hardware according to specifications.
- Provides basic support in the planning, specification, design, development, implementation and maintenance of customized application software systems; works with senior IT staff on the definition and specification of requirements; builds, tests and modifies application software based on detailed instructions; installs and maintains software systems.
- Assists and supports senior staff in the creation and maintenance of legacy application software; assists in database and server maintenance services.
- Assists in the preparation of the technical and user documentation, as well as in the production of training materials.
- Provides support on software development matters, including security, data integrity and recovery; assists with needs assessment for new systems (including modifications to existing systems); performs ongoing reviews with users and developers and responds to requirements; requests, implements, provides operational support and maintains various applications.
- Maintains regular contact with users and technical staff in user offices and provides support as required.
- Conducts research on new technologies as requested; keeps abreast of developments in the field; assists in testing and evaluating new products and technologies.
- Performs other related duties as required.

Competencies

COMMUNICATION:
- Speaks and writes clearly and effectively. - Listens to others, correctly interprets messages from others and responds appropriately. - Asks questions to clarify, and exhibits interest in having two-way communication. - Tailors language, tone, style and format to match the audience. - Demonstrates openness in sharing information and keeping people informed.

TEAMWORK:
- Works collaboratively with colleagues to achieve organizational goals. - Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. - Places team agenda before personal agenda. - Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. - Shares credit for team accomplishments and accepts joint responsibility for Team short comings.

PLANNING & ORGANIZING:
- Develops clear goals that are consistent with agreed strategies. - Identifies priority activities and assignments; adjusts priorities as required. - Allocates appropriate amount of time and resources for completing work. - Foresees risks and allows for contingencies when planning. - Monitors and adjusts plans and actions as necessary. - Uses time efficiently.

CLIENT ORIENTATION:
- Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view. - Establishes and maintains productive partnerships with clients by gaining their trust and respect. - identifies clients' needs and matches them to appropriate solutions. - monitors ongoing developments inside and outside the clients' environment to keep informed and
anticipate problems. - keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

To qualify for an internship with the United Nations Internship Programme, applicants must meet one of the following requirements:

- Applicants must meet one of the following requirements:
(a) be enrolled in a graduate school programme (second university degree or equivalent, or higher);
(b) be enrolled in the final academic year of a first university degree programme (minimum Bachelor's level or equivalent); or
(c) have graduated with a university degree (as defined above) and, if selected, much commence the internship within a one year period of graduation;

- Be computer literate in standard software applications;
- Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
- Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinion and views.

Applicants who are unable to commence the internship within one year of graduation shall not be accepted.
For this particular Internship interested candidates are expected to be enrolled in the final academic year of a first university degree programme (minimum Bachelor's level or equivalent) with main subjects as Information Technology related studies or have graduated with a university degree with main subjects as Information Technology related studies

Work Experience

Applicants are not required to have professional work experience for participation in the programme; however applicants should have good knowledge information systems analysis and programming, systems administration and maintenance, software development, technical writing or related area. In particular, experience in database administration and migration (e.g. Oracle, MySQL, MS SQL Server), Linux Server Administration and Cloud Based Services (e.g. AWS, Azure).

Languages

English and French are the working languages of the United Nations Secretariat. Fluency in French or English and knowledge of the other is required.

Assessment

Candidates will be assessed based on their Personal History Profile (PHP). Individual interviews may be conducted by the Hiring Manager directly for further consideration.

Special Notice

Completed online application (Cover Note and Personal History Profile) is required.

Incomplete applications will not be reviewed.
The Cover Note must include:
- Title of degree you are currently pursuing.
- Graduation Date (When will you be/have graduating/graduated from the programme?).
- IT skills and programmes that you are proficient in.
- Top three areas of interest.
- Explain why you are the best candidate for this specific internship.
- Explain your interest in the United Nations Internship Programme.

In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references.

Due to the high volume of applications received, ONLY successful candidates will be contacted.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

This vacancy is archived.

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