Intern- Communication & Knowledge Management

  • Added Date: Friday, 15 March 2019
  • Deadline Date: Thursday, 04 April 2019

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Position Title : Intern- Communication & Knowledge Management

Duty Station : Geneva, Switzerland

Classification : Intern, Grade OTHE

Type of Appointment : Internship, Six months with possibility of extension

Estimated Start Date : 01 July 2019

Closing Date : 04 April 2019

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading

UN agency in the field of migration, works closely with governmental, intergovernmental and

non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.



The Labour Mobility and Human Development (LHD) Division in the Department of Migration Management (DMM) is the focal point for IOMs policy and programme development in the area of labour migration and human development. The Division’s work focuses on enhanced migration management by governments and assistance to migrants through the development of policies and programmes that promote legal channels for human mobility and maximize the benefits of migration for development and well-being. The Division provides guidance to LHD’s Regional Thematic Specialists (RTSs), reviews labour migration and human development projects developed by IOM Missions to ensure technical and programme quality and that project planning and development are consistent with IOM’s mandate and standards. The overall objective is to ensure the coherence of purpose and strategy among the various activities within the LHD Division. During project implementation the LHD Division also provides technical support to IOM field missions, as needed. Through research and dissemination of good practices, the LHD Division keeps the Organization up to date on labour migration and human development trends in order to improve project development and the delivery of services to governments and migrants.


The successful candidate will work under direct supervision of the Head of LHD Division in cooperation and coordination of LHD Unit Heads and other DMM and IOM Geneva based divisions.

Core Functions / Responsibilities:

The successful candidate will have the following duties and responsibilities:

  1. Provide support in the mapping of existing and available public information materials, help in identifying needs for new and updated ones.

  2. Assist in drafting, coordinating inputs, producing and disseminating new public information and visibility materials for the LHD Division.

  3. Based on LHD needs analysis and plan for the way forward, supports in developing, collecting, coordinating inputs and updating the Division’s website and Sharepoint knowledge management platform. In communication with the Division Head, regional LHD specialists and units’ heads, keep the sites up-to-date, place visibility materials, news and products of the Division and partners when necessary.

  4. Support and advise the Division Head on media, public information, event management and visibility issues.

  5. Assist in communicating news and updates through the webpage and social media sources.

  6. Support the division in knowledge management, propose ways for further improvement and effectiveness.

  7. Provide support in monitoring the Divisions news, trends in development, labour migration, human mobility and integration policies and contribute to the knowledge management base through gathering lessons learned and identify best practices in activities related to labour migration and human development.

  8. Assist in working with field staff to produce content for the public information materials and knowledge management; supplement LHDs bank of photographs and video clips to be further used for public information materials.

  9. Support the Division Head in daily work related to Divisions general management and thematic aspects, organization of Division events, meetings, workshops and conferences, preparation of reports and notes for the files, coordination of inputs and proposal of contributions to organizational initiatives.

  10. Assist the Division Head and units in drafting talking points, speeches, preparing briefings notes and external communication materials.

  11. Perform such other duties as may be assigned.

Training Components and Learning Elements

The successful candidate will learn about the subject area of labour migration, human mobility and development. Learn and practice development of public information materials, elaborating, maintaining and updating of a website and a Sharepoint platform. Distribute and communicate public information materials and news. Exposure to managing knowledge platforms, collection and systematization. Manage organization of meetings, conferences and workshops as well as reporting.

Required Qualifications and Experience:


University degree in communication, media and journalism (preferable with a focus on migration and international development), or political and social sciences or a related field from an accredited academic institution.


• Having a master’s degree can be an advantage;

• Strong analytical and writing skills;

• Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds;

• Practical experience of how to multi-task, prioritize and work independently;

• Interest and knowledge in migrantion issues is advantage.

• Strong writing and editing skills utilizing all Office applications, in particular Office 365, Sharepoint, Teams.

• Strong research skills utilizing internet applications and use of databases.


Fluency in English is required. Working knowledge of French and/or Spanish is an advantage.


Diversity & Inclusion

At IOM we value and invite diversity into our workforce as we know it is one of the factors that make us qualified to deal with the complex issue of migration. We see diversity as one of our organizational strengths. Our aim is to foster an inclusive workplace where everyone treats each other (including colleagues and migrants) with dignity and respect.

At IOM we welcome applications from qualified individuals, irrespective of their race, religion, skin color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic. Our policies encourage a workplace free from discrimination and any form of harassment.

You can find more information at

Eligibility and Selection

In general, the Internship Programme aims at attracting talented students and graduates who:

a) have a specific interest in, or whose studies have covered, areas relevant to IOM

programmes and activities

b) are either students approaching the end of their studies and preparing a thesis, or recently graduated, who have less than two years of relevant working experience.

c) As part of IOM’s continuous efforts to increase the diversity of its workforce, a special call for interns from non-represented member states and non-OECD DAC countries is being launched.

Please refer to the link below for a list of OECD DAC member countries:

*All candidates who are from countries that are not enlisted are eligible to apply.

IOM’s non-represented member States are:

(Antigua and Barbuda, Bahamas, Congo, Cabo Verde, Czech Republic, Djibouti, Fiji, Micronesia (Federated States of), Gabon, Guyana, Iceland, Comoros, Lesotho, Libya, Montenegro, Marshall Islands, Mauritania, Namibia, Nauru, Papua New Guinea, Paraguay, Seychelles,

Slovenia, Suriname, El Salvador, Swaziland, Timor-Leste, Holy See, Saint Vincent and the

Grenadines, Vanuatu, Samoa)

• Only shortlisted candidates will be contacted, and additional enquiries will only be addressed if the candidate is shortlisted.

• Depending on experience and location, IOM provides a monthly stipend to help offset costs.

Travel costs will be covered.

• Please consider the cost of living in the Duty Station prior to applying.

• Applications must be submitted by 04 April 2019

Desirable Competencies:


• Inclusion and respect for diversity: respects and promotes individual and cultural differences;

encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


Appointment is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

No late applications will be accepted.

This vacancy is archived.

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