Org. Setting and Reporting
The United Nations Service Base in Valencia (UNSB-V) provides mission critical high availability information and communications technology support services to field operations and other United Nations agencies around the world via the provision of Application Hosting Services, Voice/Data/Video Connectivity Services and Satellite Communications Support Services.
The SGITT/SISMS/Bridge Operations Unit (BOU) is responsible for the Network Control Centre service and for managing and delivering related projects that satisfy the requirements of the Departments of Peacekeeping Operations and Field Support (DPKO/DFS) missions through the use of standard project management methods for Technology projects.
The Unit is seeking an intern (one) to start in and around January 2019 for a maximum period of 6 (six) months.
The internship is UNPAID and full-time (i.e. an intern is expected to work five days per week (8:00 a.m. - 4:30 p.m.) and there should be no expectation of employment within the UN after an internship. Interns shall not be eligible to apply for, or be appointed to, positions at the professional level and above carrying international recruitment status in the Secretariat for a period of six months following the end of their internship.
The internship will work under the direct guidance of the Chief, Bridge Operations Unit and Chief, SISMS at United Nations Information and Communication Technology Facility, Valencia (UNICTF) and will be responsible for the following duties:
•Fully comply with DFS Project management framework, Standard Operation Procedures (SOPs), Working Guidelines and Best Practices
•Ensure compliance with organizational policy including Financial Rules and Regulations, Procurement Manual, Organizational Directives and Administrative Instructions;
•Assist in developing Business Cases to ensure alignment with Organization Strategy and ensure continued business justification;
•Assist in creating required standard project's documents, such as: Project Mandate, Project Initiation Document, Risk and/or Issues Registry using the approved templates
•Assist in developing and maintaining the Project Implementation Plan;
•Assist in implementing project plans, meeting the established timelines and milestones within tolerances set by the project board;
•Draft, prepare and update all related project documents as required in UNGSC Project Management as per the approved framework using ICTD project management tools and services;
•Assist in the monitoring of projects on a regular basis, evaluating progress and quality, report issues and follow resolution process to ensure corrective actions are taken;
•Assist to maintain the quality of all document/data to assure the integrity of a project;
•Report, analyse data and communicate projects progress using approved reporting templates;
•Support the coordination and schedule of activities related to the assigned project;
•Organize meetings to communicate individuals roles, project expectations, and ensure that all project team members have the tools required to perform effectively;
•Assist in the preparation and review of documentation for the Network Control Centre processes, procedures and guidelines.
•Other duties as required.
During the internship, the incumbent will:
•Experience working in a multinational section of the United Nations
•Learn about the staff development programme at the United Nations
•Be part of a dynamic team
•Learn about and assist with other programmes in the Section as desired and required
More generally, interns shall:
1.Observe all applicable rules, regulations, instructions, procedures and directives of the Organization notwithstanding their status as described in section 4 of the UN Internship Programme Administrative Instructions ST/AI/2000/9 & ST/AI/2005/11;
2.Provide the receiving departments/offices with a copy of all materials prepared by them during the internship. The UN shall be entitled to all property rights, including but not limited to patents, copyrights and trademarks, with regard to material which bears a direct relation to,
3. or is made in consequence of, the services provided under the internship. At the request of the UN, the interns shall assist in securing such property rights and transferring them to the UN in compliance with the requirements of the applicable law;
4.Respect the impartiality and independence required of the UN and of the receiving department/office and shall not seek or accept instructions regarding the services performed under the internship agreement from any Government or from any authority external to the UN;
5.Unless otherwise authorized by the appropriate official in the receiving department/office, they may not communicate at any time to the media or to any institution, person, Government or any other external source any information which has become known to them by reason of their association with the UN or the receiving department/office, that they know or ought to have known has not been made public. They may not use any such information without the written authorization of the appropriate official, and such information may never be used for personal gain. These obligations also apply after the end of the internship with the UN; and
6.Refrain from any conduct that would adversely reflect on the UN or on the receiving department/office and will not engage in any activity which is incompatible with the aims and objectives of the UN.
The United Nations Competencies include:
-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed
-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
-Keeps abreast of available technology
-Understands applicability and limitations of technology to the work of the office
-Actively seeks to apply technology to appropriate tasks
-Shows willingness to learn new technology
To qualify for an internship with the United Nations Internship Programme, the following conditions must be met:
•Applicants must meet one of the following requirements: (a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent); or (c) have graduated with a university degree (as defined above) and, if selected, must commence the internship within a one year period of graduation from an academic programme
•MBA/MSc student with at least one year of classes completed desirable;
•Areas of studies should be in the field of project management, information technology, business administration, supply chain
management, engineering, architecture, logistics or communication
•Be computer literate in standard software applications.
•Be a Certified Project Manager, PRINCE2 and/or PMP is desirable
•Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and have demonstrated the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Applicants are not required to have professional work experience for participation in the programme, however, a minimum of one (1) year of experience in the planning, design, development, implementation and/or maintenance of Information Systems, Information Technology systems or related areas is an asset.Languages
English or French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the Internship.
Knowledge of another official United Nations language, or the language of the duty station is an advantage.
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.Special Notice
A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed.
The Cover Note must include:
•Degree Programme (What are you currently studying?)
•Graduation Date (When will you graduate or when did you graduate from the programme?)
•List the IT skills and programmes that you are proficient in.
•List your top three areas of interest.
•Explain why you are the best candidate for this specific internship.
•Explain your interest in the United Nations Internship Programme.
In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references.
Due to the high volume of applications received, ONLY successful candidates will be contacted.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.