UNICEF Viet Nam is one of more than 190 offices of the United Nations Children’s Fund globally and part of the United Nations system in Viet Nam working in close collaboration with all UN agencies in the country. Guided by the Convention on the Rights of the Child, UNICEF has a universal mandate to promote and protect the rights of all children, everywhere – especially those hardest to serve and most at risk.
UNICEF’s mission in Viet Nam is to make sure every child in the country is healthy, educated and safe from harm, therefore having the best start in life and a fair chance to reach her or his full potential and benefit from the country’s prosperity. We believe children have a right to live in a more equitable society, where their voices are heard and needs met as a matter of priority in line with the Sustainable Development Goals.More information on what we do inViet Nam is available at https://www.unicef.org/vietnam/
How can you make a difference?
UNICEF VCO’s Management has organized annual staff retreat in tandem with its staff association for its staff based in Ha Noi and Ho Chi Minh City over the past years. The staff retreats have appeared to be of great success, contributing to office’s overall performance.
The staff retreat shows VCO’s commitment to prioritize and address the most actionable areas of change in the gap areas, with concrete actions to be detailed in an Office Improvement Plan. The staff retreat also provides a great forum to celebrate the successes and good results achieved; to reflect on & integrate all that happen in the year prior to that and whats need to be considered to create and integrate a successful future for the whole office in the Country Program cycle.
In 2019, the UVSA has conducted a staff survey. The staff survey’s purpose is to understand the situation and solutions proposed by staff on the motivation/satisfaction/innovation at work, raising the concerns, authority for making own decision, challenging supervisor’s decisions and team’s spirit. The staff survey also helps to understand MTR’s impacts and how to make MTR as stress-free as possible to staff. Despite many positive results of the survey, there are still several concerns relating to staff motivation, supervisor’s recognition, speaking up culture or freedom to make work related decisions.
To address above staff concerns and strengthening team spirit in UNICEF VCO, it is recommended for VCO to organize regular teambuilding activities for staff. Therefore, one day out-of-office team-building is necessary for VCO staff at this moment.
The overall objective is to build a strong team in which staff work with a team mentality, each one filling the expected role and achieving long-term organizational goals.
At the end of the teambuilding exercises, each of UNICEF VCO staff will be able to:
- understand prerogatives of collaboration in team building and the benefits and how to stimulate members of the team to achieve higher levels of productivity;
- identify common elements in different team styles, the strengths and opportunities for development and what make strong team to be different with others;
- identify specific needs of teams’ strategies to better accommodate concerns and challenges;
- understand and increase the ability to use team skills necessary to be a strong team member;
- understand stages of team performance, multi-cultural teams, individual working preferences and behavioral profiles; communication and Learning styles and preferences;
effectively communicate among team members, including effective feedback and managing difficult and crucial conversations. **
Through review of documentations such as findings of the recent 2019 VCO Staff Survey, notes of the General Staff Meeting on reflection of VCO organizational culture and meetings with relevant staff members, to gain an understanding of the UNICEF Staff Survey VCO Results, the development and implementation of the OIP, and results and achievements over the past 24 months;
In consultation with Senior Management and UVSA, and using the information gathered in Item 1, form a view of the most suitable and useful exercises related to staff teambuilding. Work in conjunction with the HR Officer and Chair of UVSA to develop the agreed upon exercises for staff teambuilding;
Using the analysis and understanding gained from Items 1 and 2, assist the VCO to develop an agenda for the one-day staff teambuilding. Work in conjunction with the HR Officer and Chair of UVSA to develop and deliver the agenda including the agreed upon exercises related to teambuilding;
Be available for a period of 1 month following the teambuilding to provide advice to UVSA and HR Officer on follow-up actions that arise out of the teambuilding. **
Methodology, expected deliverables and timeline
The consultant will work from own premise during preparatory and follow-up periods. The actual team building will be conducted in a venue around Hanoi;
The consultant is requested to apply participatory methods in this assignment. It is recommended for the application of any relevant and creative techniques to build an open, friendly, trusted and respectful environment for UNICEF VCO staff to express ideas, giving feedbacks and solutions.
Term of References for this assignment is available hereincludingdetailed tasks,deliverables and timelines:Consultancy Notice- Facilitator for one day team building 2019.docx
Qualifications and Experience
- Advanced University Degree in Human Resources, People Management, Performance Management, and Coaching and/or equivalent level of experience or training in human resource development; coaching and training;
- Advanced skills and demonstrated experience in group facilitation and team building (minimum of 8 years);
- Demonstrated experience in working in a cross-cultural environment and ideally having worked in the Asia-Pacific Region;
- Familiarity and prior experience with the UN system, or with the international development/ humanitarian/ emergency community highly desirable;
- The ability to deliver the service with an excellent command of English, both written and oral.
- Flexible nature and ability to adapt to changing directions/thinking that may occur during the Workshop;
- Excellent interpersonal skills.
The ratio between the technical and the financial proposal for this task is 80:20 respectively. Only those proposals that score 56 points (70% of technical points) on the technical proposal will be shortlisted.
Each technical proposal will be assessed first on its technical merits and subsequently on its price. A maximum of 80 points is allocated to the technical component and 20 points for the price component, with a maximum possible total score of 100 points.
The proposal obtaining the overall highest score after adding the scores for the technical and financial proposals is the proposal that offers best value for money and will be recommended for award of the contract. UNICEF will set up an evaluation panel composed of technical UNICEF staff.
In making the final decision, UNICEF considers both technical and financial aspects. The evaluation panel first reviews the technical aspect of the offer, followed by the review of the financial offer of the technically compliant vendors.
The proposals will be evaluated against the following two elements:
a) Technical proposal (max. 80 points)
Qualification: knowledge, skills and working experience (65 points)
1.1 Advanced University Degree in Human Resources, People Management, Performance Management, and Coaching and/or equivalent level of experience or training in human resource development; coaching; 15 points.
1.2 Advanced skills and demonstrated experience in group facilitation and team building (minimum of 8 years), 25 points
1.3 Demonstrated experience in working in a cross-cultural environment and ideally having worked in the Asia-Pacific Region; Familiarity and prior experience with the UN system, or with the international development/humanitarian/emergency community highly desirable, 15 points.
1.4 The ability to deliver the service with an excellent command of English, both written and oral; Flexible nature and ability to adapt to changing directions/thinking that may occur during the Workshop;Excellent interpersonal skills. 10 points.
Methodology, workplan (15 points)
b) Financial Proposal (max. 20 points)
The Financial Proposal should be broken down for each component of the proposed work.
- All prices/rates quoted must be exclusive of all taxes as UNICEF is a tax-exempt organization.
- Financial Proposals must be submitted separately to Technical Proposals.
- The total amount of points allocated for the price component is 20. (The maximum number of points will be allotted to the lowest price proposal of the technically qualified proposals).
- UNICEF will award the contract to the vendor whose response is of high quality and meets the specific objectives.
The Contract shall be awarded to candidate obtaining the highest combined technical and financial scores, subject to the satisfactory result of the verification interview if needed.
Submission of applications:
Interested candidates are kindly requested to apply and upload the following documents to the assigned requisition in UNICEF Vacancies: http://www.unicef.org/about/employ/
- Letter of interest and confirmation of availability;
- Technical proposal which clearly explains the outline on how to deliver the tasks and deliverables (preferably less than 4 pages);
- Performance evaluation reports or references of similar consultancy assignments (if available);
- Financial proposal: All-inclusive lump-sum cost including consultancy fee, travel and accommodation cost for this assignment as per work assignment.
- CV/P11 form (UN Personal History Form).
For every Child, you demonstrate…
UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.
View our competency framework at
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process. **