About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by the Middle East, since 1989 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the region and of those communities where we work.
Mercy Corps has worked across Iraq's 18 governorates since 2003, implementing relief and development programming, more than a third of which has focused on the specific needs of refugees and displaced persons. Mercy Corps Iraq current goal is to work with new and existing civil society, public and private sector partners to meet immediate and long-term needs by strengthening communities' ability to rebuild amidst increasing crisis. Mercy Corps Iraq focuses on (1) a relief-to-resilience pathway to meet the needs of conflict-affected communities leveraging agency expertise in conflict management and civil society development (2) a humanitarian response that empowers conflict-affected populations to meet their own needs (3) partnering with conflict-affected adolescents to address their diverse needs, promoting leadership and linkages with civil society.
General Position Summary
The Humanitarian Access and Security Manager (HASM) will work with the country management team to ensure that organizational security policies and procedures are responsive to the context, adequate and known to staff, and advise on humanitarian access processes and approaches in close coordination with program teams. This position must maintain an acute awareness of the context and all threats as they relate to Mercy Corps operations. S/he will provide the program, logistics and management teams with up-to-date briefings, analysis and engage as a thought partner in finding solutions to safely and effectively reach people in need with humanitarian assistance. This person is expected to have a strong understanding of program management, logistical capacities and humanitarian values. S/he he is expected to apply these and other leadership qualities with the Mercy Corps team in Iraq. S/he will also advise the Country Director on operational security measures and manage a team to document, train and implement security management planning. Lastly, this position will interact, as directed, with the regional and global teams in analysis, advocacy and context updates.
Essential Job Responsibilities
With the security team, the HASM is responsible to develop and update all policies, procedures, guidelines and planning for staff safety, operational security and program continuity in Iraq;
Evaluate, review and update the security management plans on a regular basis. Reference and ensure compliance to Mercy Corps Security Management Framework within the SMP and all annexes.
Evaluate, review and update the hibernation and evacuation plans for Mercy Corps offices and residences in Iraq and ensure that the practical preparations are in place and known to all staff involved;
Conduct risk assessments of contracted and prospective offices and residences. Follow up on actions to be taken to ensure compliance with safety and security standards.
Undertake continual assessments of equipment, and the protocols by which that equipment is used, to ensure that minimal conditions for security are being met.
Provide and implement best possible solutions for use of equipment to facilitate communication between staff, including here proposing safe alternative means of communication and equipment.
Ensure safety and security protocol, reporting mechanism, and capacity building initiative account for gender-specific risks, staff profiles and background, and are sensitive to local contexts.
Conduct training and briefings to all staff through routine meetings and written reports. Ensure all expatriates and new team members are provided a security briefing within the first 24 hours in service. Coordinate with Human Resources on this.
Routine communication with program team members in daily and routine briefings to ensure the larger Mercy Corps team is fully aware of the context (political, social, security and humanitarian)
Supervises the safety and security officers in Iraq
Reports directly to: Country Director Iraq
Works directly with: Program Director & teams, Operations Management and team, HAT Team, Regional and the greater, security team for Iraq
Knowledge and Experience
The successful Humanitarian Access and Security Manager will enable the Mercy Corps team in Iraq to more effectively provide humanitarian relief to civilians affected by the conflict with speed, strategy and duty of care. The successful candidate will be able to follow and read the quickly changing conflict and understand the political landscape to better plan and forecast. S/he will help the Country Director create an environment of a well-trained staff with a strong, contextual awareness. S/he will network and communicate frequently with counterparts in the region for a comprehensive portrayal of security and access.
This position is based in Baghdad, Iraq and is unaccompanied. This location is eligible for hardship allowance and R&R breaks. Travel within Iraq is required to support Mercy Corps Iraq's offices and programs. Living conditions are in group housing: water, electricity and internet are present with some cuts.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps' vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
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