OXFAM IN DEMOCRATIC REPUBLIC OF CONGO
Field Manager – Ituri Province
Annual Salary and Benefits
According to Oxfam Salary Scale
Fixed Term one year
Humanitarian Operations Coordinator
Staff reporting to this post
PHE Team Leader, PHP Team Leader, EFSVL Team Leader, MEAL Officer, Log, HR/Admin, Finance
Yes and > 3 million USD
Shaping a stronger Oxfam for people living in poverty
Oxfam has been present in the Democratic Republic of Congo since the early 1960s. Currently, Oxfam has a coordination office in Kinshasa and works in seven provinces: Ituri, North Kivu, South Kivu, Maniema, Haut-Katanga, Haut-Lomami, Tanganyika and Equateur. Oxfam has a Goma-based and mobile rapid response team which implements emergency food security and WASH interventions. It can operate throughout the country under the supervision of the Humanitarian Program Manager. The Oxfam Country Director, Program Director and Humanitarian Programme Manager work together to build synergies and continuity between humanitarian and development’s activities. Oxfam's programs focus on the WaSH, food security, livelihoods and protection from both humanitarian and development perspectives.
Oxfam’s humanitarian response plan for Ituri Province focuses on lifesaving as well as resilience programming. The latter gives the opportunity to work with local partners as well as relevant government agencies. The actions will be inclusive and ensure equitable representation of communities and support mechanisms in a post EVD context.
To provide overall support and quality control in management, design, implementation, monitoring and evaluation of the Oxfam’s Response in Ituri Province and maintain and improve established systems & structures required for the effective and timely implementation of quality integrated WaSH, EFSL and Protection response.
Programme design, planning and implementation
· To take responsibility for the assessment, designing, planning and implementation of the response programme
· Lead development of proposals with significant potential to contribute to achievement of objectives and outcomes in the OXFAM Response strategy
· Strong analysis of trends in the Humanitarian context which can feed into strategic and operational consideration
· Represent Oxfam programme on broader humanitarian issues and liaise with other INGOs and LNGOs
· To ensure that all work is carried out in a way that is sensitive to community needs and in particular to promote the full and equal participation of women in all aspects of the programme work.
· To take lead and support in proposal writing, reporting and fund raising for humanitarian work in programme areas
· Ensure a high quality, multi-sectoral approach, aiming at reaching applicable quality standards, with a strong focus on quality and accountability
· Provide regular, consistently high quality reports on programme and projects by ensuring that proper monitoring is included in the Response work
· Delegate responsibilities within the Programme Teams with clear agreed roles & responsibilities
· To monitor and analyze humanitarian context and immediately reporting on developments and advising on the suitability of Oxfam's response. This should include assessment, review and evaluation of needs and possibilities for Oxfam to work in the required sector.
· To lead in the analysis of risks in the programme areas and feed in to Oxfam Response plan, monitor emergency’s work progress and to recommend any major changes with clear recommendations.
Programme and Project quality:
· Ensure programme and projects meet OXFAM Programme Standards, including a clear gender empowerment approach
· Supporting programme team to ensure effective and efficient delivery of programmes, including high quality support to partners on programme standards and technical issues
· Ensure the Response has a clear scale-up strategy for humanitarian response and implements this effectively and efficiently
· Ensure the Response has a MEAL system which meets OXFAM standards and MEAL processes are high quality
· Ensure the Response has a strong Accountability system which ensures strong accountability to beneficiaries and other stakeholders
· Review programmes and facilitate learning periodically
Internal and External compliance
· Ensure compliance with OXFAM policies and procedures, including effective use of minimum procedures during the programmatic humanitarian response delivery
· Ensure that donor contracts are managed in line with the donor compliance rules. This includes effective management of and support to local partners
· Ensure that monthly reports required are accurate and sent on a timely basis
· Support internal and external audit processes including implementation of recommendations as will be required
· Support compliance with government regulations and ensure effective working relationship
· To represent Oxfam during different coordination meetings, other relevant meetings and forums as may from time to time be requested by the line manager and give brief of Oxfam’s involvement in the forums
· To liaise with the relevant community leaders, government officials, donors, NGOs and UN bodies to co-ordinate Oxfam's work with theirs
· To manage Oxfam’s profile and acceptance by government agencies, including the timely negotiation and signing of MoUs facilitating our programmes
Donor and Support Visits
· To ensure timely planning for visits by donor delegations or key internal visitors, liaising with programme teams and other stakeholders to ensure visits meet their stated objectives with minimal disruption to programme activities
· Manage the ToRs, expectations, field and office activities and debriefings with relevant staff for any Oxfam support visits
· In line with the response strategy, plan the staffing needs, set the skills and competency requirement, develop/review the organogram and its associated job profiles/TORs, and work with HR on recruitment strategies
· Recruitment of local staff, and management of all Programme staff in line with Oxfam policies, ensuring that they have the necessary induction, training and support as required
· Ensure clarity of programme team/staff roles and responsibilities including ways of working with partners and other teams
· Timely objective setting and performance reviews in line with Oxfam policy
· Regular work planning with staff and teams to assess progress and revise plans
· Ensure teams and staff have clear plans and work with other teams to ensure resources are available for these plans
· Ensure that programme staff are compliant with OXFAM policy, including Code of Conduct
· Ensure a positive working environment, modelling and encouraging appropriate behaviour and ways of working, while resolving staff concerns and/or correcting negative attitudes
· Ensure that change processes and dispute resolution are conducted in line with Oxfam policy
· To take overall responsibility for programme Budget management, monitoring of the financial performance of the programme
· Ensure that budgets are drawn up for all programme activities and that costs are kept within programme budgets
Documentation and Reporting
· To report regularly on programme issues including written brief situation report, monthly programme progress against objectives, on the humanitarian context
· Ensure regular implementation and monitoring of activities takes place and reports prepared and disseminated accordingly
· To provide program reporting as per requested formats.
SKILLS AND COMPETENCIES
· Proven experience of emergency work and an understanding of relevant issues.
· A proven record of effective and complex management in a humanitarian response including managing budgets, staff and funding of the programme. This is to include excellent people management skills, with a good understanding of team development and proven financial management skills.
· First degree or equivalent in a relevant discipline
· Proven ability to work creatively, innovatively and effectively with limited direct supervision.
· Proven experience as a team worker and demonstrably co-operative with members of other teams.
· To be familiar with and abide by the NGO/Red Cross Code of Conduct, the People in Aid Code, Oxfam International procedures and other regulatory codes (e.g. InterAction Field Co-operation Protocol).
· Commitment to humanitarian principles and action.
Thinking and understanding:
· Good understanding of community emergency issues, with experience of, or ability to, work directly with local NGOs or communities in the following issues: livelihoods; water and sanitation; health / disability / gender and of how this may link to Oxfam’s objectives within the programme and in the region, as well as in the use of impact assessment to inform programme development choices.
· Proven analytical skills and ability to think strategically for programme design and to implement the approach.
· Knowledge and experience of promoting gender equity, and an active commitment to promoting the interests of marginalised people in all aspects of Oxfam’s work.
· Sympathy with the aims and objectives of Oxfam.
Working effectively with others:
· High level interpersonal and communications skills.
· Fluency in spoken and written French and English. Ability to influence and liaise effectively with key stakeholders, such as local authorities, partner organizations, armed forces, etc
· Proven evidence of leadership skills including challenging, motivating and developing a team through periods of change.
· Ability to work with others to develop vision into strategy and communicating and influencing this to a wider audience.
· Ability to create the environment to enable others to achieve their objectives and to be able to develop their skills and abilities.
Negotiation and Representation:
· Knowledge of local context in terms of its political, economic and social trends plus a good understanding of the key humanitarian and development-related issues in the area.
· Ability to analyse and manage complex relations with local and regional authorities
Key Behavioural Competencies (based on Oxfam’s Leadership Model)
We are comfortable to make transparent decisions and to adapt decision making modes to the context and needs.
We have the ability to engage with diverse stakeholders in a way that leads to increased impact for the organisation We spot opportunities to influence effectively and where there are no opportunities we have the ability to create them in a respectful and impactful manner.
We put ‘we’ before ‘me’ and place an emphasis on the power of the collective, nurture the team and play to the strengths of each individual. We are not concerned with hierarchical power, and we engage with, trust and value the knowledge and expertise of others across all levels of the organization.
We understand the importance of building relationship, within and outside the organization. We have the ability to engage with traditional and non-traditional stakeholders in ways that lead to increased impact for the organisation.
We are good listeners who can see where deeper levels of thoughts and tacit assumptions differ. Our messages to others are clear, and consider different preferences.
We can explain our decisions and how we have taken them based on our organizational values. We are ready to be held to account for what we do and how we behave, as we are also holding others to account in a consistent manner.
Agility, Complexity, and Ambiguity
We scan the environment, anticipate changes, are comfortable with lack of clarity and deal with a large number of elements interacting in diverse and unpredictable ways.
We view problems as parts of an overall system and in their relation to the whole system, rather than reacting to a specific part, outcome or event in isolation. We focus on cyclical rather than linear cause and effect. By consistently practicing systems thinking we are aware of and manage well unintended consequences of organisational decisions and actions.
Strategic Thinking and Judgment
We use judgment, weighing risk against the imperative to act. We make decisions consistent with organizational strategies and values.
We have the ability to identify and lead visionary initiatives that are beneficial for our organization and we set high-level direction through a visioning process that engages the organization and diverse external stakeholders.
We are able to develop a high degree of self-awareness around our own strengths and weaknesses and our impact on others. Our self-awareness enables us to moderate and self-regulate our behaviors to control and channel our impulses for good purposes.
We all work to effectively empower and enable others to deliver the organizations goals through creating conditions of success. We passionately invest in others by developing their careers, not only their skills for the job. We provide freedom; demonstrate belief and trust provide appropriate support. We give more freedom and demonstrate belief and trust, underpinned with appropriate support.