Cultural Mediator Arabic Speaker – National Contract

  • Added Date: Friday, 08 December 2017
  • Deadline Date: Wednesday, 20 December 2017

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DRC has been operating in Greece since December 2015, providing support to the Greek Ministry of Migration Policy in ensuring dignified reception conditions for refugees and migrants arriving on Lesvos island. In March 2016, DRC expanded its operations in Athens, in response to the changing context and the build-up of refugee population on mainland Greece.


Under the overall supervision of the Site Management Support (SMS) Officer, and in support of DRC field staff, the Cultural Mediators will provide translation and interpretation services, to ensure appropriate, culturally appropriate, and smooth communication between the persons of concern and DRC staff.

Duties and Responsibilities

  • Provide translation and interpretation for all DRC field staff, as required
  • Under the supervision and with the support of the SMS team, provide essential information to the persons of concern regarding services and rights in the site
  • Contribute to maintaining and strengthening DRC’s relations with the site population
  • Support the promotion of a participatory approach to site management and service provision in the sites
  • Contribute to the continuous advocacy for increased communications with persons of concern throughout DRC units, duty bearers and other humanitarian actors
  • Ensure the confidentiality of the information is preserved and respected
  • Provide backup support to the other teams when necessary
  • Other tasks as required by the SMS Officer, to support DRC’s activities implementation

Required qualifications

  • Previous experience (including volunteer) as an interpreter or cultural mediator in humanitarian field is an asset
  • Excellent command of spoken Arabic and Greek and/or English. Kurdish languages are considered a strong advantage.
  • Computer literacy

Skills & Qualities

  • Excellent interpersonal and teamwork skills, multitasking and performing well under pressure.
  • Excellent interpersonal and teamwork skills, working with different groups, partners and nationalities
  • Ability to work with vulnerable individuals, from children to elderly
  • Strong commitment to teamwork and humanitarian principles
  • Flexible, enthusiastic and willing to learn from others
  • Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment.
  • Ability to negotiate, mediate and interpret for services users.
  • Ability to think on your feet and make decisions under pressure
  • Able to remain calm, in control and good humored even under pressure

Terms and Conditions

The contract will be under the Greek Labor Law, and all allowances will be provided to the employees (Christmas, Easter, Vacation bonus).

DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.

The position will be based in Attica (Greece) and national terms and conditions apply

General Regulations

The employee shall follow DRC instructions on safety, confidentiality and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework.

Employee should not engage in any other paid activity during the DRC contract period without prior authorization.

Employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period.

Employee should not give interviews to the media or publish project-related photos or other material without prior authorization.

Application Process


Then apply for this position on line:

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.

Applications close on the 20th of December 2017.

Due to the urgency of the position DRC reserves the right to recruit a candidate who matches the required profile before the above deadline.

The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 35 countries throughout the world. We are the largest humanitarian NGO in Denmark and consistently ranked as one of the world’s best NGOs according to Global_Geneva.

We fulfil our mandate by providing direct assistance to conflict-affected populations – refugees, internally displaced people and host communities in the conflict areas of the world. We also advocate on behalf of conflict-affected populations globally on the basis of humanitarian principles and the Human Rights Declaration. Our work and long-term strategies are guided by our five core values: Humanitarian approach - Respect - Independence & neutrality - Inclusion - Honesty & transparency.

You can read more about our vision and work on

This vacancy is archived.

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