Who We Are
Jesuit Worldwide Learning: Higher Education at the Margins (JWL) is a collaborative global partnership comprised of organizations, institutions, companies and, above all, people, to provide tertiary education to those who would otherwise not have access to higher learning opportunities. It draws on the rich and centuries long Jesuit tradition of higher education and through a blended on-site and on-line approach mobilizes the resources of Jesuit and other worldwide networks of educational institutions.
Since 2010, in partnership with Jesuit Refugee Service, professors and Universities around the world, more than 5000 students have studied in JWL programs. In the three-year pilot, JWL offered the on-line Diploma in Liberal Studies to refugees and host community members in Dzaleka refugee camp in Malawi, Kakuma refugee camp in north-west Kenya, and in the city of Amman, Jordan. By 2014 JWL has enabled refugees and host community members to study different Professional Certificate Courses, which are certificate courses that serve the needs of the community in local areas such as teacher education, peace leadership, sports facilitation and English as a foreign language.
Our Vision: provide tertiary learning to people and communities at the very edges of our societies – be it through poverty, location, lack of opportunity, conflict or forced displacement (refugees) – so that they can contribute their knowledge and voices to the global community of learners and together we will foster hope to create a more peaceful and humane world. Learning Together to Transform the World.
General Position Overview
The JWL Representative (Representative) is based in Dzaleka, Malawi and reports to the Chief Operations Officer. The Representative is responsible for representing JWL interests in Dzaleka Camp, including through direct day-to-day and strategic management of the Community Learning Center (CLC). In doing so, the Representative must work closely with the Chief Information Officer, Chief Academic Officer, Chief of Staff and Head of Global Community Learning Center Operations and other JWL team members. The key objective of the Representative is to ensure the functioning of the CLC, ensuring high quality implementation of JWL academic programmes for the benefit of the students and Dzaleka community.
List of General Responsibilities
- Represent JWL in Dzaleka, serving as liaison to UNHCR, Malawi government entities, other implementing partners and NGOs, CBOs, universities and members of the community.
- Manage all aspects of the JWL project management process including following all financial obligations and ensuring a balanced project budget, reporting progress through appropriate mechanisms, meeting all timelines, providing constant quality assurance, and providing leadership for the project team.
- Provide day-to-day operational leadership of the Community Learning Center, contributing to the quality and outcomes of all JWL initiatives in CLC.
- Provide management over the Dzaleka local team members that includes a variety of contracted staff, volunteers, and students serving in academic, operational, information technology, community service, and communications capacities.
- Continually develop a positive educational and work environment in the culture of Ignatian philosophies of personal development, community development, and social justice.
- Manage the provision, maintenance, and security of the CLC infrastructure including all buildings, technology, and instructional materials.
- Oversee the development, contextualization, and quality implementation of JWL Academic programmes, including the Diploma, Global English Language (GEL) and Professional Certificates as well as programmes offered by JWL partner universities offering AAs and BAs degree opportunities to JWL students.
Manage the implementation of these JWL programmes, which includes but is not limited to:
Ensure the timely and effective provision of Diploma course content, student access to the LMS, and all necessary interaction between students, on-site staff, and faculty
Oversee recruitment, admissions, registration, assessment, administration, technical support, academic integrity, local academic support, and student standards
Expand the learning network by building relationships with other stakeholders including local universities, businesses, and organizations.
List of Required Qualifications & Competencies
- Minimum 3 years of previous experience in a similar NGO role with a Bachelor’s degree in Education, Social Sciences or related field, with an addition of 2 years of teaching experience and/or managing education programs in an NGO environment
- Compassion for refugees and displaced people, a motivation to serve, and (desirable) experience of working in the context of forced migration
- Previous experience involving change management delivery and/or operational management delivery in an NGO environment in a multicultural environment
- Autonomous, self-directed and proactive with strong personal characteristics to work effectively with diverse groups
- Exceptional organizational skills, with an ability to manage multiple tasks and projects simultaneously across multiple geographies as well as thrive in an entrepreneurial environment
- Flexible and lateral thinker with proactive problem solving skills
- Demonstrable experience of, and capacity for, working collaboratively as part of a team
- A capacity to adapt to basic working conditions particularly to operate in a sub optimal working environment subject to power cuts / intermittent electricity
- Work across multiple time zones, which at times, will require flexibility in work hours (including evenings and weekends)
- Ability to work in an open office environment in a multi-cultural/global office setting
- Proficiency with MS Office and relevant Google apps, with the ability to learn new software programs as needed
- Fluency in English (C1 level) and a valid driver’s license.
- Value a working environment built around the key values in Jesuit Higher Education: Cura Personalis, Magis, Men and Women for and with Others.
- Seek creativity and innovation by finding new and unique ways to improve the organization and support its mission of servicing those at the margins.
- Foster a strong teamwork mentality that can succeed in a remote and virtual working atmosphere spanning multiple countries, cultures and time zones.
- Be a part of the organization vision by becoming a positive influencer and collaborator to help ensure key achievements and goals are met.
- Align working practices consistent with values and mission of an organization as a NGO
- Ability to understand the multi-cultural/global environment of the organization and effectively communicate accordingly (not only verbal and written but also effectively listening).