Mercy Corps is a leading global organization powered by the belief that a better world is possible. In conflict, in disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within; now, and for the future.
Mercy Corps recognizes that climate-related risks are a major obstacle to strengthening resilience and building productive livelihoods. Timely, accurate, and relevant information on climate and weather variations, provided by climate services (CS), helps inform end users’ decisions, which can enhance their productivity, reduce their risks, or enhance their resilience to climate shocks and stresses. Unfortunately, many CS fail to create feedback mechanisms or take participatory, user-centered approaches that include farmers' perspectives. This can lead to the development and provision of CS that are inappropriately contextualized, inaccessible, or not useful for farmers. Equipping CS practitioners to design, manage, and adapt CS strategies and structures based on participatory, user-centered approaches can build more effective CS and strengthen end users resilience to climate risks.
Through the Mercy Corps-led Climate Information Services Research Initiative (CISRI) we have generated knowledge and evidence, through studies, research, and briefs, about the factors that determine the effectiveness of CS in contributing to end users’ livelihoods. The CISRI learnings find that end users can be supported to access, understand, and act on climate information by mainstreaming participatory and user-centered planning, design, and communication processes into climate services.
Purpose / Project Description:
The goal of this consultancy is to use the learnings from CISRI to inform a Capacity Building Workshop for practitioners involved in the design, production, and delivery of climate services to better understand the importance of, and understand how to, engage end users in improving CS. The skills, knowledge, and experience required to lead and/or manage user-centered processes is often not a core strength of the highly technical institutions tasked with delivering CS. Therefore, this workshop aims to build the capacity of those practitioners to engage end users in essential components of the CS process.
Develop a workshop that can empower CS practitioners to design, implement, and adapt strategies and programs based on participatory, user-centered approaches. After the workshop, practitioners should understand how to incorporate the following learning objectives into practice through program implementation and policy changes:
- Articulate the role of CS in reducing climatic uncertainty and its potential to considerably improve end users management and wellbeing
- Understand the current evidence about users and their needs, and challenges end users face in access and uptake of CS
- Value and/or have the capacity to support participatory and user-centered approaches that more effectively engage end users in all steps of CS systems
- Gain insights on high level guidance to improve evaluation methodologies to measure impact of CS
Consultant Activities and Deliverables:
Consultant time will generally fit into the following categories:
- Review CISRI documents (2-4 days), including studies, research reports, briefs, and participatory methodology guide.
- Build an outline of the core components of the workshop (1-2 day), including objectives, activities, and expected results.
- Develop a detailed curriculum for the workshop (10-15 days), including, but not limited to, presentations of learnings with supporting data; participatory tools, activities, and games; other complementary materials.
- Develop a facilitator’s guide for the workshop (1-2 days), including timing, materials, facilitator workshop prep checklist, and participant prep checklist/prep materials.
- Train key Mercy Corps staff (2 days) on facilitation of the workshop.
- Implement a one to two day pilot workshop (2-3 days) with Mercy Corps staff trained as facilitators and non-facilitator participants. This includes preparation for the workshop.
- Document the learnings (1-2 days) from the pilot workshop and revise the materials and methods based on learnings.
- Debrief Mercy Corps staff (1 day) on the finalized materials for the workshop and handover all deliverables.
Consultant deliverables include, but are not limited to, producing:
- Finalized curriculum and materials for the Capacity Building Workshop, including materials (including, but not limited to presentations, activities, games, etc.) and facilitator’s guide.
- Training for Mercy Corps facilitation staff on the workshop curriculum and materials.
- Pilot of the workshop with Mercy Corps non-facilitator staff.
Illustrative Timeframe / Schedule:
The following dates indicate the start week for the specific activities:
Week of April 22:
- Review and read key CISRI studies, reports, briefs, and guides
- Outline workshop objectives, activities, and results
Week of April 29:
- Develop curriculum
- Develop presentations of learnings
- Build out participatory tools, activities, games
Week of May 13:
- Build out facilitation and facilitator’s guide
- Train key Mercy Corps staff in facilitation
- Pilot with Mercy Corps non-facilitation staff
Week of May 27:
- Build out learnings from pilot
- Revise and refine workshop curriculum and materials
- Finalize all materials, and debrief and handover to Mercy Corps staff
* All dates are subject to change.
The Consultant will report to:
Ali Blumenstock, Program Manager, Environment, Energy and Climate (EEC) Technical Support Unit
The Consultant will work closely with: Director, Environment, Energy and Climate (EEC) Technical Support Unit, and the broader EEC TSU
Required Experience & Skills:
- 5-10 years of relevant experience developing training/workshop curriculum including capacity building trainings.
- Experience developing/designing products and training materials for adult learning.
- Familiarity with, or experience working on initiatives related to, climate services preferred but not necessary
- Experience delivering trainings to international development staff.
- Strong writing, communication, and editing skills is essential.
- Experience using graphic design/formatting software is preferred.
- A strong understanding of resilience programming in the international development context is preferred.
- Fluency in spoken and written English required.
Deadline for applicants: Friday, May 3, 2019