Communication and Knowledge Exchange Officer SPOI

  • Added Date: Tuesday, 14 May 2019
  • Deadline Date: Monday, 27 May 2019

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“UNDP is the UN's global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. We are on the ground in about 170 countries and territories, including Indonesia, working to eradicate poverty while protecting the planet. UNDP supports implementation of the Sustainable Development Goals (SDGs). In Indonesia, UNDP works with the Government to integrate SDGs into national plan and policies.”


Indonesia is one of the world’s largest producers of palm oil and has received much attention in recent years particularly from the global community concerned about the sustainability of palm oil production. In response, the Government of Indonesia is taking steps towards building a greener economy that promotes growth, equity, improved livelihood and environmental integrity, specifically in the palm oil sector.


Aiming to support the national government’s actions, UNDP has been working together with the Indonesian Ministry of Agriculture (MoAg) to achieve the country’s goals of sustainable palm oil production through the Sustainable Palm Oil Initiative (SPOI). One of the key activities of the SPOI is to facilitate a government-led multi-stakeholder forum (FoKSBI) to develop, formalize and then support in the implementation of a Sustainable Palm Oil National Action Plan (NAP, or RAN-KSB). After two and half years of working, FoKSBI has finalized the National Action Plan for Sustainable Palm Oil and it is entering its phases of implementation.


SPOI has recently expanded its scope of work beyond developing and legalizing the NAP, with support from new funding sources including the Good Growth Partnership, funded by the Global Environment Facility, and SECO and GIZ´s contributions to the Green Commodities Programme, all parallel sources of funding to achieve the SPOI´s goals. The SPO Initiative is carried out under National Implementation Modality with the Ministry of Agriculture with support services from the UNDP Country Office. Taking into account the parallel financing mentioned above is being re-organized around 4 components:



In the implementation of the Sustainable Palm Oil Initiative (SPOI) activities to ensure that the Initiative gathers and shares lessons and information systematically and effectively—with a special emphasis on developing and disseminating knowledge - UNDP seeks to hire a SPOI Communications and Knowledge Management Officer. Under the direct supervision of the National Project Manager and Implementation Advisor, the SPOI Communication and Knowledge Management Officer will ensure that the project produces quality communication and knowledge products.



1. Implement and oversee all SPOI’s communications activities (including those specific to FOKSBI):


  • Develop, implement and monitor communication strategy for SPOI;
  • Manage communications risks, and develop crisis communications plans for all SPOI activities;
  • Actively prepare and disseminate communication products (including publications and digital media products, video and photography production) and campaigns (including events) in relation to SPOI activities, nationally and internationally in close coordination with relevant UNDP and UN communication officers
  • Share key communication products related to SPOI and the palm oil sector in Indonesia with of the GCP Global Communication team;
  • Coordinate the translation of communications products from Bahasa Indonesia into English and vice versa, adaptation/rewriting of information received, printing and dissemination of publications and audio-visual materials;
  • Keep all national websites presence (UNDP CO and FOKSBI) active and up to date
  • Manage a strategy to attract national and local press coverage on the efforts of SPOI and FoKSBI, and build meaningful relationships with key journalists;
  • Actively engage and coordinate with key journalists to cover relevant SPOI and FOKSBI activities and performance;
  • Support FOKSBI with communications/media training, and advise on public presentations; Lead a tailored campaign to engage more Indonesian stakeholders in FoKSBI;
  • Advise UN/UNDP Country Office and Head Quarters on responding and participating in conversations regarding palm oil;
  • Manage procurement/TOR requirements for SPOI communications related activities, and support strategies to mobilize funding when possible;
  • Monitor issues, trends, events, workshops and conferences, and statements of interest of significance to SPOI and disseminate through social media updates or e-newsletters;
  • Support working relationship with government communication departments, including Ministry of Agriculture, Coordinating Ministry of Economic Affairs and Ministry of Women Empowerment and Child Protection to ensure FoKSBI is regularly communicated through government newsletters;
  • Managing SPOI and FoKSBI's mailing list, email inquiries, and helping to develop annual reports.
  • Ensure effective communications of SPOI and FoKSBI performance, and the preparation of high quality and results oriented progress reports to be submitted to UNDP and Donor Partners via the NPM and /or CO Focal Point, Environment Unit, UNDP CO Indonesia


2. Lead the elaboration and implementation of a knowledge management strategy for SPOI:


  • In a close coordination with the National Project Manager, the Implementation Advisor, the National Platform Manager and the Landscape Implementation Specialist, actively identify key knowledge products to produce on quarterly and yearly basis;
  • Lead the production of selected knowledge products such as best practices and lessons learnt for knowledge sharing, and contribute actively to knowledge networks and communities of practice;
  • Support and lead on Gender mainstreaming activities and products; its strategies, development and implementation,
  • Disseminate lessons learnt from SPOI activities to support amplification and replication as well as influence national policy;
  • Play a key role in knowledge integration and dissemination, as well as introducing new tools and technology that can enhance the knowledge haring;
  • Support the SPOI project management units with information management (meeting minutes, website uploads, distributing presentations etc.); and
  • Actively participate in the Green Commodity Community for knowledge sharing and dissemination.


3. The incumbent of the position should avoid any kind of discriminatory behavior including gender discrimination and ensure that:

  • Human rights and gender equality is prioritized as an ethical principle within all actions;
  • Activities are designed and implemented in accordance with “Social and Environmental Standards of UNDP”;
  • Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;
  • Differentiated needs of women and men are considered;
  • Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created; necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced.



Core Competencies:

  • Demonstrating/safeguarding ethics and integrity
  • Demonstrate corporate knowledge and sound judgment
  • Self-development, initiative-taking
  • Acting as a team player and facilitating team work, including working in teams and empowering project staff to create an enabling gender equality environment on non-hierarchical bases.
  • Facilitating and encouraging open communication in the team, communicating effectively including communication skills to exchange information, and key ideas in a manner that engages the audience and helps others to understand and retain messages about gender equality and parity
  • Creating synergies through self-control
  • Managing conflict including conflict resolving skills to manage gender barriers and gender blind behaviors within the project and with partners
  • Learning and sharing knowledge and encourage the learning of others.
  • Informed and transparent decision making


Functional Competencies:


Advocacy/Advancing A Policy-Oriented Agenda

Preparing information for advocacy

  • Communicates relevant information for a variety of audiences for advocating UNDP’s mandate
  • Advocacy skills to promote gender equality approaches, to achieve the UNDP Gender Equality agenda or national gender equality agenda with internal and external partners



Building Strategic Partnerships

Maintaining a network of contact

  • Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders
  • Strategic thinking and building partnerships to promote Gender Equality


Innovation and Marketing New Approaches

Enhancing processes or products

  • Generates new ideas and proposes new, more effective ways of doing things
  • Documents and analyses innovative strategies/best practices/new approaches


Resource Mobilization (Field Duty Stations)

Providing inputs to resource mobilization strategies

  • Analyzes information/databases on potential and actual donors


Promoting organizational Learning and Knowledge Sharing

  • Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things
  • Documents and analyses innovative strategies and new approaches
  • Promotes knowledge management on gender equality issues
  • Promotes gender sensitive environment in the office through leadership and personal example


Basic research and analysis

  • Generates new ideas and approaches, scans horizons, researches best practices and proposes new, more effective ways of doing things
  • Documents and analyses innovative strategies and new approaches


Job Knowledge/Technical Expertise

Fundamental knowledge of own discipline

  • Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
  • Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
  • Analyzes the requirements and synthesizes proposals
  • Strives to keep job knowledge up-to-date through self-directed study and other means of learning
  • Demonstrates good knowledge of information technology and applies it in work assignments
  • Theoretical and/or practical knowledge of gender equality and women’s empowerment in development programming



Global Leadership and Advocacy for UNDP’s Goals

Preparing information for global advocacy

  • Identifies and communicates relevant information for advocacy for UNDP’s goals for a variety of audiences
  • Maintains a functioning network of contacts in the media and civil society, to promote platform’s objectives and mandate


Client Orientation

Establishing effective client relationships

  • Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
  • Organizes and prioritizes work schedule to meet client needs and deadlines
  • Ability to analyze differentiated needs and interests of men and women as well as with a specific emphasis and respect to sexual orientation, region, ethnicity, age, disability, language etc.
  • Ability to consider that men and women are effected differently from different interventions and needs to be approached differently




A Bachelor’s or Master’s degree in communications, public relation journalism, media, design or other relevant fields of study.

Additionally knowledge of ‘gender’ topics and issues in agriculture will be desirable.



  • A Bachelor’s degree with a minimum 7 years of professional experience in communications, public relations and administration, or a Master’s degree with a minimum 3 years of professional experience in communications, public relations and administration;
  • Experience working on communications and publications related to environment, palm oil industry will be an advantage;
  • Experience in handling of web-based management system and scheduling social media output is preferred;
  • Ability to work and write clearly and concisely with attention to detail in Indonesian and English;
  • Initiative, sound judgment and demonstrated ability to work harmoniously with staff members of different national and cultural backgrounds;
  • Professional video and photography skills and experience in designing and implementing social and or environmental campaigns is preferred; and
  • Good knowledge about rules, procedures of UN/UNDP will be highly desirable.
  • Experience in mainstreaming ‘gender’ in project design, strategy and implementation will be desirable.


Language Requirements:

  • Fluency in written and spoken English is required;
  • Fluency in written and spoken Bahasa Indonesia is required.


Other Requirements:

  • Demonstrated strong familiarity with development projects
  • Professional experience working on agricultural smallholders and/or forest land use planning projects in Indonesia
  • Knowledge of sustainable palm oil development highly desirable
  • Demonstrated ability to liaise, coordinate and work with NGOs, companies and government agencies in Indonesia, at the national and local level
  • Good organizational skills, with strong experience in organizing and facilitating meetings and workshops
  • Excellent ability to write reports and summary papers and deliver presentations to international and national high level audiences
  • Excellent inter-personal and team building skills.
  • Full time availability is essential
  • Up-to-date computer skills required.
  • Experience in handling of web based management systems would be highly desirable.


UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. Female candidates are strongly encouraged to apply . All applications will be treated with the strictest confidence.


UNDP Indonesia reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP Indonesia at the same grade level and with similar job description, experience and education requirements.


Contract Duration: 6 months

This vacancy is archived.

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