We are looking for highly qualified, self-motivated Camp Coordination and Camp Management (CCCM) Manager – Mobile Response Team who is able to work with diverse teams of both national and international staff as well as local government authorities, UN agencies, I/NGOs and other partners under difficult, stressful and sometimes insecure conditions.
Who are we?
The Danish Refugee Council (DRC) and Danish Demining Group (DDG) is a humanitarian, non-governmental, non-profit organization founded in 1956 that works in more than 30 countries through-out the world, including South Sudan. DRC/DDG fulfills its mandate by providing direct assistance to conflict-affected populations, including refugees, internally displaced people and host communities. Under its mandate, the organization focuses on emergency humanitarian response, rehabilitation, post-conflict recovery and humanitarian mine-action.
Danish Refugee Council (DRC) in conjunction with Danish Demining Group (DDG) has been operating in South Sudan since 2005 initially concentrating on providing safe and supportive conditions for refugees returning from neighboring countries after the Comprehensive Peace Agreement was signed.
In 2012 - 2013, DRC opened its operations in Upper Nile and Unity States to respond to the large influx of refugees coming from Blue Nile State and South Kordofan (Sudan). In addition to the refugee response and since 2014, DRC has been then actively engaged in responding to the humanitarian needs of IDPs affected by the internal conflict through the provision of integrated approaches.
With a total of 450 national staff, 50 expatriate staff and an annual budget of about USD 20 million, we are currently implementing multi-sectorial interventions through the provision of humanitarian services focused on CCCM, Protection, SGBV, FSL, Shelter and Infrastructure to both internally displaced persons and refugees across 5 field sites (Ajuong Thok, Bentiu, Maban, Malakal and Aburoc).
Overall purpose of the role:
The CCCM Manager (Mobile Response) is responsible for leading DRC’s mobile CCCM team supporting with emergency and surge capacity site management and coordination on the ground during times of new or increased displacement.
In 2018, the CCCM cluster in South Sudan has developed a mobile response strategy intended to provide emergency site coordination and management in camps and camp-like settings across the country during temporary or sudden displacements.The emergency CCCM teams are intended to lead CCCM programming for a short period of time during an emergency phase, handing over to local or permanent actors in the event of protracted displacement. The teams will also build the capacity of national NGOs who are leading camp management in remote or dispersed camp like settings. The CCCM Manager will be responsible for leading DRC’s CCCM team to support these objectives, running emergency response deployments for short periods of time to lead CCCM activities at site level. The position is based in Juba but expected to travel regularly to the field on emergency deployments. S/he is supervised by the Emergency Manager and technically supported by the CCCM Technical Coordinator based in Juba. S/he supervises a team of DRC mobile CCCM staff.
Responsibilities and Tasks
To achieve the objectives of the position, the CCCM Manager will perform the following tasks and undertake the following responsibilities;
Emergency site management and coordination
- Lead a mobile CCCM team to deploy emergency CCCM interventions to areas of new or increased displacement.
- Conduct rapid assessments of new or existing camps, camp like settings and collective centers.
- Conduct emergency CCCM interventions in the field including development of service maps.
- Lead field level coordination of humanitarian services at site level during emergency phases including chairing camp or site coordination meetings, engagement with service providers and engagement with community governance structures.
- Coordinate with stakeholders on the ground including OCHA field offices, UN agencies, INGOs and local authorities.
Emergency site assessment
- Lead emergency site assessments including multi-sector needs assessments.
- Lead population monitoring assessments, including head counts, flow monitoring and intentions surveys.
- Coordinate with the CCCM cluster, REACH and DTM to develop harmonized assessment tools and information sharing processes for site assessments.
- Lead mapping and assessment of evacuation sites for contingency planning purposes.
Promote beneficiary participation of IDP communities**
- Facilitate establishment or strengthening of IDP committees in camp and camp like settings whose members are representative of the population, ensuring that representation takes into account Persons with Special Needs – Elderly, Youth, People with Disabilities, etc
- Facilitate and coordinate formal meetings and dialogue sessions with community representatives
- Develop the capacity of community leaders, committee members, governance structures and local authorities to develop through training and mentoring
- Lead emergency Communications with Communities (CwC) activities to share information with the community and facilitate two-way dialogue.
- Coordinate complaints and feedback mechanisms in emergency settings.
- In link with the protection team, facilitate a community action planning process to enhance ownership of solutions
Capacity building of local actors**
- Lead capacity assessments, training and development of local authorities, National NGOs and community based structures.
Coordination with external stakeholders**
- Report to and coordinate with the CCCM Cluster and Cluster State Focal Points to share information on humanitarian needs and services and CCCM interventions
- Support the CCCM cluster in rolling out and developing a mobile CCCM response strategy, guidance and tools, working closely with other CCCM actors (ACTED, IOM, REACH, DTM) to ensure a harmonized approach.
- Share information through the cluster system to relevant stakeholders to support needs-based humanitarian assistance.
Management of information and facilitation of communication**
- Lead information management for CCCM mobile response interventions to ensure that there is access to
- Liaise with Protection Department to identify people with special needs (child headed families, unaccompanied orphans and minors, the elderly, people with disabilities, etc.) in order to facilitate their timely and convenient access to services
- Operate information dissemination boards and other channels of communicating information between agencies and the residents in the area
- Coordinate with other partners on dissemination of public announcements and messages
- Work with the CCCM cluster lead to advocate for adherence to agree upon minimum standards of services among stakeholders and partners
Programme and financial management**
- Disburse and track expenditure of project budgets, flagging any over and under expenditures in a timely manner, and prepare project procurement plans and order for materials in a timely manner
- Supervise CCCM team of contracted and casual staff, ensuring effective staff deployment, performance planning and appraisals for supervisees.
- Ensure staff is well versed on the DRC's Code of Conduct, accountability, respectful dialogue with the IDPs, and prevention of sexual exploitation and abuse
Required qualifications and competencies
- A degree in political/social sciences, management, development studies, international development or equivalent degree qualifications
- At least 2 years’ CCCM experience of which at least 1 year should be at international level;
- Experience in mobile or out-of-camp CCCM programming and emergency response would be desirable;
- Experience in conducting needs assessments and data analysis;
- Experience in participatory approaches and accountability to affected populations (AAP)
- Proven technical knowledge of CCCM, project cycle management, SPHERE standards and accountability principles;
- Experience in proposal and budget development and project implementation (including budget management);
- Understanding of and experience in engaging the cluster system in IDP camps or coordination mechanisms in refugee camps;
- Ability for rapid analysis of complex issues, strong decision-making, and translation of programmatic learning and priorities into operational strategies;
- Excellent interpersonal skills, cross-cultural communication and ease in managing a multi-ethnic team;
- Good team leadership and conflict resolution skills, consensus team building, and adaptability;
- Experience delivering programs to tight deadlines;
- Good computer and IT skills and strong communication and writing skills;
- Fluency in written and spoken English language;
- Ability and willingness to work in very remote and isolated location with limited resources and possible security risks
- Consistently approaches work with energy and a positive, constructive attitude;
- Prior experience in South Sudan an added advantage
- Self-motivated and able to work with a minimum of guidance and supervision
- Experience working in security-sensitive environments and enforcement of team security protocols is an asset
**Key stakeholders:** (internal and external)
Mobile team (Multisector team), CCCM Technical Coordinator, CCCM team, DRC support department and other sector teams
Duty Station: Juba.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.dk under Vacancies. This position will be placed at level Band F2.