PCT Operations Division, PCT Services Department, Patents and Technology Sector
Grade - G5
Contract Duration - 6 months *
Duty Station: CH-Geneva
Publication Date: 06-Mar-2019
Application Deadline: 21-Mar-2019, 12:59:00 AM
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.
1. Organizational Context
a. Organizational Setting
The post is located in the PCT Operations Division, PCT Services Department, Patents and Technology Sector. The PCT Operations Division is responsible for the receipt, formalities examination, publication and communication of applications and related documents filed under the PCT and delivering high-quality customer services to PCT users in all 10 official PCT publication languages.
b. Purpose Statement
The incumbent is required to carry out processing and formalities examination duties in at least two languages for international patent applications, and provide customer services to applicants and offices.
c. Reporting Lines
As member of a PCT Operations Team, the incumbent works under the supervision of the Team Coordinator.
2. Duties and Responsibilities
The incumbent will perform the following principal duties:
a. Examine in at least two languages formality requirements of standard international applications, ensuring conformity with set standards; process, carry out data entry and check international applications and related documents for completeness, acknowledge receipt, and follow-up as required; forward more complex examination formalities issues to the Examiner/Team Coordinator for follow-up.
b. Ensure high level of customer services to users and reply to queries in a timely manner. Liaise with PCT users and authorities and provide follow-up as required.
c. Carry out publication preparation and review work; ensure publication and republication work assignments are in final format for international publication within established deadlines; and inform Team Coordinator of delays or other issues.
d. Participate in team meetings and provide input towards improving internal work processes and workflows.
e. Keep abreast of and work in line with established work processes.
f. Perform other related tasks as required.
Secondary education with relevant diploma.
At least five years of related work experience.
Experience in formalities processing of patent/trademark/industrial design applications.
Mother tongue level of written and spoken English and good knowledge of one of the following PCT publication languages: Arabic, Chinese, French, German, Japanese, Korean, Portuguese, Russian or Spanish.
Knowledge of other PCT publication languages.
Job Related Competencies (Essential)
Good IT skills for document processing, data management and data search.
Ability to work within the rules, regulations and procedures governing the area of work.
Client orientation, with ability to deliver high-quality client services.
Ability to work pre-defined deadlines in an organized and logical manner while maintaining meticulous attention to detail.
Ability to work on own initiative and with a marked sense of team work and shared responsibility.
Ability to handle and protect confidential and sensitive data with integrity.
Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.
4. Organizational Competencies
1. Communicating effectively.
2. Showing team spirit.
3. Demonstrating integrity.
4. Valuing diversity.
5. Producing results.
6. Showing service orientation.
7. Seeing the big picture.
8. Seeking change and innovation.
9. Developing yourself and others.
Monthly salary (Net of tax): 6,257 CHF
Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.
General Service posts are subject to local recruitment. Staff in the General Service category are recruited in the host country or within reasonable commuting distance of the Headquarters.
Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years.
Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions are encouraged.
The Organization reserves the right to make an appointment at a grade lower than that advertised.
By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.
In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.
Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.
Additional background checks may be required.