Org. Setting and Reporting
These positions are located in the Office of Information and Communications Technology (OICT), the Regional Commissions, and other Departments and Offices throughout the United Nations Secretariat. Incumbents typically report to, and work under the supervision of a Senior Information Systems Officer.
Successful candidates will be considered for YPP positions as they become available throughout the Secretariat, including field offices. Initial appointments will be for two years and subject to review for a continuing appointment. The Organization promotes mobility within and across duty stations and job families.
The Young Professionals Programme examination in Information Systems & Technology covers a wide range of topics in the areas of development and operation of information systems, electronic data processing, computer system architecture, programming and analysis, operating systems, database management systems, network infrastructure, information security, and other related topics. If you are successful in the examination, you could be assigned to a job that covers any or a combination of these areas.
The typical job in this area is Associate Information Systems Officer. Some of the key responsibilities of an Associate Information Systems Officer would be (These duties are generic and may not be carried out by all Associate Information Systems Officers.):
• Assists in the design, development, installation and operation of information systems, including systems analysis, programming and operation support.
• Participates in the preparation of user requirements and other technical specifications.
• Analyses well-defined modules within the system, develops enhancements and new features to existing systems.
• Undertakes rigorous testing and proving the feasibility of applications software.
• Assists in the analysis of various informational problems in conjunction with personnel of organizational units and makes recommendations on the feasibility and cost benefits of implementing information technology solutions.
• Undertakes technical evaluation on the acquisition of information technology equipment and services.
• Ensures data security and integrity.
• Participates in developing and maintaining disaster recovery plans.
• Prepares, updates and maintains system and programme documentation and related technical/operational manuals.
• Assists in the development of Service Level Agreements (SLAs) between the client and the office, for either specific services or general support, including any charge back mechanisms.
• Assists in procurement exercises, including conducting needs assessments and benchmarks, preparing technical specifications and evaluation criteria.
• Assists in the set-up and monitoring of software and IT service performance measures.
• Participates in Service Desk support functions.
• Advises users on the most suitable hardware and software for different tasks; maintains and enhances software.
• Drafts training materials and conducts training sessions and demonstrations of systems for users.
• Shows pride in work and in achievements
• Demonstrates professional competence and mastery of subject matter
• Is conscientious and efficient in meeting commitments, observing deadlines and achieving results
• Is motivated by professional rather than personal concerns
• Shows persistence when faced with difficult problems or challenges
• Remains calm in stressful situations
• Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work
• Works collaboratively with colleagues to achieve organizational goals
• Solicits input by genuinely valuing others’ ideas and expertise
• Is willing to learn from others
• Places team agenda before personal agenda
• Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
• Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
Planning & Organizing:
• Develops clear goals that are consistent with agreed strategies
• Identifies priority activities and assignments
• Adjusts priorities as required
• Allocates appropriate amount of time and resources for completing work
• Foresees risks and allows for contingencies when planning
• Monitors and adjusts plans and actions as necessary
• Uses time efficiently
At least a first-level university degree (i.e., Bachelor’s degree or an equivalent degree of at least three years) in an area of study relevant to Information Systems & Technology. Degrees accepted must be in one of the following areas (to be selected from the “Main Course of Study” dropdown menu):
Computing; Mathematics & Statistics; Engineering & Engineering Trades; Business & Administration
Important: when preparing your application in Inspira, please choose the field of study that is closest to your degree, from the “Field of Study” and “Main Course of Study” dropdown menus; then type the exact title in original language as well as its translation in English or French in the additional comment boxes. Do not select “other” for main course of study or field of study.
No work experience is required. Relevant work experience may be taken into consideration as an additional screening criteria when more than 60 candidates from the same country apply to the same exam area.Languages
Fluency (speaking, reading, writing, understanding fluently) in one of the working languages of the UN Secretariat, English or French, is required; knowledge of the other is desirable. Knowledge of another UN official language is an advantage.Assessment
The assessment process is divided into 3 stages:
1.Screening of applications,
2.Written examination taken online,
Knowledge of UN languages may be tested at any of these stages.
• Applications will be screened based on the eligibility criteria in this Job Opening.
• The written examination will be conducted via an online testing platform. Candidates convoked for the written examination will be responsible for identifying and securing a location suitable for them to complete the examination (i.e., a computer with a reliable internet connection). Further information regarding the online testing platform and exam preparation guidance will be provided to those convoked for the examination.
The written examination is planned to be offered in two parts, with the following tentative timeframe (exact dates to be announced on the UN Careers YPP Page):
• Part I in early-November 2019 – consists of 1) the General Paper, which assesses written communication and other competencies and abilities critical to success in working in an international affairs context, and 2) first part of the Specialized Paper, multiple choice questions which assess knowledge and attributes relevant to the exam area.
• Part II in mid-December 2019 – consists of the second part of the Specialized Paper, constructed response items (i.e., open-ended questions) which assess knowledge and attributes relevant to the exam area. Only examinees successful in part one of the online exam will be invited to participate in the second part.
• Only examinees who are successful in the overall written examination will be invited to the oral examination. The oral examination will be conducted via online video conference. The oral examination will assess the key competencies for the job family, as described in the Job Opening. Part of the final assessment stage, either before, during or after the oral examination may include an element to verify the candidate’s answers given in the Specialized Paper as well as the information in the Personal History Profile submitted. The anticipated timeframe for the oral examinations is sometime in Spring 2020.
• The purpose of the present Job Opening is to invite applications from external candidates who wish to take the 2019 Young Professionals Programme (YPP) examination in Information Systems and Technology. Applicants are strongly encouraged to visit the YPP Careers Page to learn more: careers.un.org/ypp. UN Secretariat staff members who are eligible to apply through the “G to P” or “G to N” track must not apply through this Job Opening.
• Applicants must meet the following eligibility requirements:
1. Have at least a first level university degree (Bachelor’s degree or at least a three-year equivalent) in the main course of study listed in the Education Section of this Job Opening;
2. Be 32 years old or younger by the end of this year (born on or after 1 January 1987);
3. Be fluent in either English or French; and
4. Have the nationality of a participating Member State.
The participating Member States for the 2019 YPP are:
Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belarus, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cyprus, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Indonesia, Iran (Islamic Republic of), Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Micronesia (Federated States of), Monaco, Montenegro, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Republic of Korea, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Solomon Islands, South Sudan, Suriname, Syrian Arab Republic, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Venezuela (Bolivarian Republic of)
If more than 60 applicants from the same country apply for the same exam area, those applicants will be further screened and ranked according to points given for the following additional qualifications: highest level of education completed, knowledge of official UN languages, and relevant work experience. The “top 60” applicants per country per exam area will be convoked to the first stage of the online exam. A maximum of 40 applicants per country per exam area will move forward from the first stage of the online exam to the second stage, based on exam performance.
• APPLICANTS MUST SUBMIT SCANNED COPIES OF THE FOLLOWING DOCUMENTS, AS ATTACHMENTS IN THEIR APPLICATIONS, TO BE CONSIDERED.
1. Passport or a valid identification document issued by a state authority, showing your name, birth date and nationality, including a clear photograph;
2. Documentation of University degree(s) (e.g., diploma, transcript or similar official document), reflecting the main course of study selected.
• Submitting applications for more than one YPP exam in a given year will result in automatic disqualification in all (e.g., applying to both Economic Affairs and Information Systems & Technology will result in disqualification in both areas).
• Success in the YPP exam process will result in placement on a roster of eligible candidates for selection into specific vacancies which may arise over the course of a three-year period (beginning from when the roster is established.
• Upon selection, successful YPP candidates will be initially appointed at the P-1 or P-2 level depending on their qualifications. Those appointed at the P-1 level shall be promoted to a position at the P-2 level following a minimum of two years of satisfactory performance and depending on the availability of posts.
• Applicants should monitor the UN Careers YPP Page (careers.un.org/ypp) frequently. Important notifications and updates will be posted there.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.